Email: Contact us through eBay by "Ask Seller A Question"

 Business Hours: 8:30AM-5:00PM Central (USA)

 IER Computer: Founded in 1990 in Iowa City, we have grown from a small asset recovery operation into a specialized new and used computer parts business with worldwide sales.

 Focus: We focus on narrow market niches, allowing us to sell and support product lines for many years.  This allows us to stock a wide range of hard-to-find items.

 Ready to Ship: All of our items listed are in stock and ready to ship.

 Thank You: We pride ourselves on providing excellent product along with hands-on expertise. We thank you for your patronage. We invite your questions, comments and thoughts.

 Pay Pal: We only accept PayPal which allows payment by bank debit, AMX, Visa, MasterCard, and Discover. Buyer must have a verified shipping address with PayPal.

 Sales Tax: Varies by location.

 Non-Paying Bidders: “Make an Offer” payments must be received within 3 Business Days of the sale. “Buy it Now” and other purchases require immediate Payment. If you are not sure of paying for the item please do not order it. Non-payment will lead to negative feedback on your EBay account and possibly may lead to your account suspension on eBay.

 Other Information: All credit terms are subject to management approval. After placing your order, we will contact you for necessary information to process your order.

 Defective Products Guarantee: All equipment and/or supplies are fully warranted for 30 Days. Defective parts are will be replaced if available and in stock, or issued a full refund. We must be notified of any defects within 30-days of receipt.

 RMA Number: Items being returned for replacement MUST have a return material authorization (RMA) number. Returned packages with no RMA number may be refused. To obtain an RMA number, please call or email.

 Restocking Policy: Items returned must be in the original condition. We reserve the right to null said warranty if this condition is not met. Units that are found to be free of defects or missing components will be returned to the buyer at the buyers expense.

 Disclaimer: We are not responsible for any damage or deletion to systems that have resulted from the use of our product(s). While we offer specific warranty periods on the equipment we sell, there may or may not be an additional manufacturer’s warranty on this product. We offer our warranty specifically on defects in material or workmanship only. We assume that our customers will have a high degree of general and specific knowledge about the products they are ordering from us and are responsible for choosing the proper product for their application.

 Locations: We ship to all areas in the United States and most countries outside the US via FedEx, UPS or USPS.

 Handling Time: We normally ship next business day, but products ordered by 2:00PM Central US time (Monday-Friday) are often shipped the same day when time allows. We will contact you if any unexpected delays occur while orders are being processed.

 Signature Requirement: Items valued at $50 or more may require a signature unless you request that no signature is needed.

 Shipping Limitations / Delays: All shipping dates and estimated delivery dates are approximate and are based upon current availability of materials and prompt receipt of all necessary information. We will not be liable for any damage, loss, fault or expenses arising out of delays in shipment or other non-performance caused by or imposed by strikes, fires, disasters, riots, Acts of God, governmental action or any other cause or condition beyond our reasonable control in the event of any such delay or non-performance.