-IN
STOCK ITEMS- Ship no later than the second business day after
receiving cleared payment.
Pay by 12pm PST and most orders will have SAME DAY
SHIPPING!
Due to PayPal and Credit Card policies any item or combination of items
valued over $250 requires a signature for delivery.
All items paid with PayPal must ship to the address in the shipping
address field in your payment details as required by PayPal.
For ground shipments on items not in stock you will be notified of the
details and offered a full refund if there will be more than 5 days
until shipping.
Any item paid for with an echeck through PayPal will not ship until the
money clears, typically 3-5 business days.
We observe all major holidays; please contact us before bidding if you
are unsure of when your item will ship.
Domestic Shipping Options (Please note that day
one is the day after the item ships):
-UPS Ground- 1-7 days. Check at www.ups.com for your location.
-USPS Priority Mail- 1-4 days but no detailed tracking with this
service.
-USPS Express Mail- 1-3 days and more detailed tracking than priority.
-UPS Next Day Guaranteed- Order by 12pm Pacific Time to ship the same
day for next day guaranteed delivery!
UPS Ground and USPS Priority Mail do not have
a guaranteed shipping timeframe. If you need your item ASAP in a
guaranteed number of days we highly recommend upgrading to USPS Express
Mail or UPS Next Day.
International Shipping Services:
-USPS Priority Mail- 6-10 days typical delivery time, but as long as
one month on rare occasions. BUYER BEWARE - NO TRACKING with this
service.
-USPS Express Mail- HIGHLY RECOMMENDED 3-5 days typical delivery time
with tracking, but as long as 2-3 weeks on rare occasions.
-USPS Global Express Guaranteed- 1-3 days GUARANTEED! (Most Countries,
check USPS.com)
If available, this shipping service is listed in eBay auctions as
"Expedited Int'l Flat Rate Shipping"
Since USPS Priority Mail International does
not have tracking we strongly recommend upgrading international
shipping to USPS Express Mail or to USPS Global Express Guaranteed.
International Information:
We will ship any part from any auction to anywhere in the world!
All customs fees are paid by the receiver.
Please research your customs fees with your local government before
ordering so you know what to expect to pay once the shipment arrives.
We do not lower invoice values since it is a violation of US and
International custom laws.
All international shipments are shipped with the correct value for the
parts shipped.
eBay's
NEW
Feedback
and
Detailed
Seller
Ratings
(DSRs)
If you give us 4 stars, it may seem like a good score, technically a 4
is "Satisfied", eBay, however, considers this a low grade. eBay
standards require sellers to maintain a minimum of 4.8 stars or be
penalized with significantly higher fees, which are ultimately passed
on to buyers. If you were satisfied with the transaction, please leave
positive feedback with all 5 stars for the DSR ratings.
Please be patient and don't give negative
feedback or below 5 star
Detailed Seller Ratings without talking to us first.
Let us work to resolve your problem so everyone is happy.
    
Credit card payments can
be made by calling
Due to new eBay policies, sellers are no longer allowed to accept any
other method of payment for eBay items besides credit card, debit card
or paypal.
This means that TREperformance is not allowed to accept other payment
methods for any item purchased through eBay.
It is always acceptable to visit our store in person to make payment
and pickup your item at:
TREperformance Inc.
1725 Monrovia Ave.
Suite D7
Costa Mesa, CA 92627
BUYER
REQUIREMENTS TO BID:
1) Buyer must not have a negative feedback with less than 30 positives.
2) Buyer has not left a negative feedback for a seller that has a 97.5%
or better feedback rating over the last 12 months or as their total
feedback rating.
3) Buyer must pay for all items within 3 business days, or mailed
payment must be postmarked within 3 business days.
4) Buyer must read the complete item description and policies in the
auction fully and completely.
5) Buyer must email before making a bid on any item or combination of
items over $1000 total cost.
We reserve the right to cancel your bid and refund your payment if you
do not meet these requirements and did not email us using eBay's email
system for approval prior to bidding. We will only exercise our right
to cancel your bid when we feel we must to protect ourselves and our
reputation.
RETURNS AND EXCHANGES:
We accept returns of unused, uninstalled, brand new goods, but we must
charge a restocking fee of 25% to cover the costs we incur from eBay,
Paypal, shipping, labor, etc. We also must charge a 25% restocking fee
on any order which is cancelled after payment has been received, even
if that order has not shipped. This is also to help cover the fees
associated with eBay, PayPal, order processing, restocking, etc. If you
would like to return or exchange an item please email
with your paypal or authorize.net transaction id
# and the reason for the return or exchange.
No returns are accepted without an RMA number which is given to the
customer by TREperformance via email. Always have the RMA number
clearly written on multiple sides of the package when you return the
item. If it is not clearly written on multiple sides of the box it may
be returned to sender. All returns must be received within 30 days of
purchase.
ACCEPTANCE OF TERMS:
Your bid is a contract! By clicking upon "Place Bid" or "Buy It Now" or
"Make Offer" the Buyer acknowledges that this action shall be treated
as a legally binding "electronic signature," as this term is defined
under federal law in the Electronic Signatures in Global and National
Commerce Act of 2000. Buyer also acknowledges that he/she has read this
web-page, as well as eBay's "Rules for Buyers" in there entirety, and
has unconditionally accepted all terms included therein. Buyer also
thereby warrants that he/she has any applicable legal authority to
purchase this equipment, and that he/she will not use, sell, or
otherwise distribute this item in any manner in violation of applicable
state and federal laws. Buyer also agrees to indemnify and hold
harmless TREperformance for liability from any and all claims arising
out of Buyer's use, sale, or other distribution of this item. No
refunds will be given unless the buyer receives prior written approval
from TREperformance, and no repairs will be provided. Seller reserves
the right not to sell to bidders with excessive negative or "0"
feedback.
Contact info:
Email Anytime
Phone and Storefront Hours: Monday - Friday 8:00 AM - 4:00 PM PST
Mailing, Shipping &
Storefront Address:
TREperformance
1725 Monrovia Ave.
Suite D7
Costa Mesa, CA 92627
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