-IN STOCK ITEMS- Ship no later than the second business day after receiving cleared payment.
Pay by 12pm PST and most orders will have SAME DAY SHIPPING!
Due to PayPal and Credit Card policies any item or combination of items valued over $250 requires a signature for delivery.
All items paid with PayPal must ship to the address in the shipping address field in your payment details as required by PayPal.
If there are any issues fulfilling your order we will contact you and offer a full refund if there will be more than 5 days until shipping.
Any item paid for with an echeck through PayPal will not ship until the money clears, typically 3-5 business days.
We observe all major holidays; please contact us before bidding if you are unsure of when your item will ship.

Domestic Shipping Options (Please note that day one is the day after the item ships):

-UPS Ground- 1-7 days. Check at www.ups.com for your location.
-USPS Priority Mail- 1-4 days but no detailed tracking with this service.
-USPS Express Mail- 1-3 days and more detailed tracking than priority.
-UPS Next Day Guaranteed- Order by 12pm Pacific Time to ship the same day for next day guaranteed delivery!
UPS Ground and USPS Priority Mail do not have a guaranteed shipping timeframe. If you need your item ASAP in a guaranteed number of days we highly recommend upgrading to USPS Express Mail or UPS Next Day.

International Shipping Services:

-USPS Priority Mail- 6-10 days typical delivery time, but as long as one month on rare occasions. BUYER BEWARE - NO TRACKING with this service.
-USPS Express Mail- HIGHLY RECOMMENDED 3-5 days typical delivery time with tracking, but as long as 2-3 weeks on rare occasions.
-USPS Global Express Guaranteed- 1-3 days GUARANTEED! (Most Countries, check USPS.com)
If available, this shipping service is listed in eBay auctions as "Expedited Int'l Flat Rate Shipping"
Since USPS Priority Mail International does not have tracking we strongly recommend upgrading international shipping to USPS Express Mail or to USPS Global Express Guaranteed.

International Information:

We will ship any part from any auction to anywhere in the world!
All customs fees are paid by the receiver.
Please research your customs fees with your local government before ordering so you know what to expect to pay once the shipment arrives.
We do not lower invoice values since it is a violation of US and International custom laws.
All international shipments are shipped with the correct value for the parts shipped.

eBay's NEW Feedback and Detailed Seller Ratings (DSRs)

If you give us 4 stars, it may seem like a good score, technically a 4 is "Satisfied", eBay, however, considers this a low grade. eBay requires sellers to maintain very high standards to continue receiving the best pricing, which leads to lower item costs for the customer. If you were satisfied with the transaction, please leave positive feedback with all 5 stars for the DSR ratings.

Please be patient and don't give negative feedback or below 5 star Detailed Seller Ratings without talking to us first.
Let us work to resolve your problem so everyone is happy.

Credit card payments can be made by calling

Due to new eBay policies, sellers are no longer allowed to accept any other method of payment for eBay items besides credit card, debit card or paypal.
This means that TREperformance is not allowed to accept other payment methods for any item purchased through eBay.
It is always acceptable to visit our store in person to make payment and pickup your item at:

TREperformance
1725 Monrovia Ave.
Suite D7
Costa Mesa, CA 92627

  

• Policies

RETURNS AND EXCHANGES:
We accept returns of unused, uninstalled, brand new goods, but we must charge a restocking fee of 25% to cover the costs we incur from eBay, Paypal, shipping, labor, etc. We also must charge a 25% restocking fee on any order which is cancelled after payment has been received, even if that order has not shipped. This is also to help cover the fees associated with eBay, PayPal, order processing, restocking, etc. If you would like to return or exchange an item please email us with your paypal or authorize.net transaction id # and the reason for the return or exchange.
No returns are accepted without an RMA number which is given to the customer by TREperformance via email. Always have the RMA number clearly written on multiple sides of the package when you return the item. If it is not clearly written on multiple sides of the box it may be returned to sender. All returns must be received within 30 days of purchase.

ACCEPTANCE OF TERMS:
Your bid is a contract! By clicking upon "Place Bid" or "Buy It Now" or "Make Offer" the Buyer acknowledges that this action shall be treated as a legally binding "electronic signature," as this term is defined under federal law in the Electronic Signatures in Global and National Commerce Act of 2000. Buyer also acknowledges that he/she has read this web-page, as well as eBay's "Rules for Buyers" in there entirety, and has unconditionally accepted all terms included therein. Buyer also thereby warrants that he/she has any applicable legal authority to purchase this equipment, and that he/she will not use, sell, or otherwise distribute this item in any manner in violation of applicable state and federal laws. Buyer also agrees to indemnify and hold harmless TREperformance Inc. for liability from any and all claims arising out of Buyer's use, sale, or other distribution of this item. No refunds will be given unless the buyer receives prior written approval from TREperformance Inc., and no repairs will be provided, nor labor charges covered by TREperformance Inc. in any situation. Seller reserves the right not to sell to bidders with excessive negative or "0" feedback.

Contact info:
Email Anytime
Phone and Storefront Hours: Monday - Friday 8:00 AM - 4:00 PM PST

Mailing, Shipping & Storefront Address:

TREperformance
1725 Monrovia Ave.
Suite D7
Costa Mesa, CA 92627