If you require a VAT invoice, please request one using the "Message to seller" during checkout
IF YOU HAVE ANY PROBLEMS WITH YOUR ORDER, DO NOT OPEN AN EBAY CASE
We have had instances where customers have required us to send replacements after opening an ebay case. Once they have received the replacements they have forgotten to close the case. This means we have sent the original order plus replacements and then had the money refunded to the buyer. We are now unable to solve problems while a case is open.
IF YOU HAVE ANY PROBLEMS WITH THE ORDER - JUST MESSAGE US if you feel that we have not dealt with the issue, you could then open a case.