Our number one goal is to pass on nearly 50 years of building industry knowledge to you the end user. We specialise in hand tools, power tools, power tool accessories, and architectural ironmongery. This is our first step into the world of the internet and we are currently in the process of listing all of our items, should you require anything currently not listed in our EBay shop please contact us and we will endeavour to source and supply you at our most competitive rate. We have added as much information about what we expect your customer journey to be like below however if you need to know anything else please don’t hesitate to email us.

Payment

PayPal is preferred however should you wish to pay by other means please contact us.

Postage & Packing

We use Royal Mail 1^st and 2^nd class for all of our items, please see additional postage options. If you wish to purchase more than one item we will offer combined postage, please contact us.

We take great care packing our products so they arrive with you safely.

Please note we do not make a profit on P&P prices.

Dispatch

We aim to post all items the day after purchase.

Returns

We are sure you will be happy with your item however, If you are not satisfied with your purchase we will offer you a refund. You must return the item within 14 days of purchase date. The item must be in its original condition complete with tags and packaging.

Feedback

We want you to have the best buyer experience and are always keen to receive feedback should you have any issues please contact us so we can do all possible to resolve.

Visit My eBay Shop: Quay Fixings