1) We only ship to the address on Paypal. If you require a specific
address to ship the order to, please make sure that you enter this in the
Paypal confirmation before confirming payment. We will not ship to any other
address under any circumstances
2) Once you place an order, you are binding into a legal contract. So do not
buy or bid unless you intend to complete the purchase.
3) We will pursue all unpaid items for all charges and fees after 10 days of
payment not being received.
4) Although we ship very fast we do not guarantee a specific date or day for
delivery as that is in the hand of the Royal Mail or the delivery company as
used.
5) Special delivery can be arranged for an additional cost and must be paid for
at the time of purchase.
6) There is no special Delivery service or courier service on Saturdays,
Sundays or Bank Holidays
We do not allow any collections we are a delivery only company.
We post by Royal Mail and courier, by Royal Mail we post to anywhere in the UK with a postcode and by courier we only post to mainland UK only excluding Islands, Northern Scotland and N.Ireland. Check the postal option on the item listing as we only post items over a certain weight by courier due to Royal Mail postal costs.
You need to sign for the item as damaged unless you are 100% satisfied that the item has arrived in perfect condition. This is a requirement of some couriers we use. Unless the item is signed for as damaged a claim cannot be made against the courier. You will be responsible for postage costs if you need to return an item not sign for as damaged.
If you have receive a damaged item and have signed for it as damaged or the courier has left the item in a safe place without a signature contact us and we will arrange for the collection and make a claim with the courier.
We may upgrade any of our advertised royal mail postings to courier free of charge without prior notice. A telephone number and email address are required for any courier deliveries so please make sure your ebay shipping address has a current email and telephone number. An up to date telephone number is not needed for royal mail postage.
Royal Mail and the courier collect from us every weekday so your item will be despatched the same day or next working day at the very latest.
Please remember that items do get delayed and lost in the post unfortunately this is beyond our control.
If you believe an item has gone missing first contact your LOCAL ROYAL MAIL SORTING OFFICE to see if it is being held for any reason. It is getting more common when an item will not fit through your letterbox, a delivery has been attempted whilst nobody at home and no calling card has been left. Packets and parcels are not delivered by your normal postman but on a separate round.
Listings with courier options only, Extra Postage Charges will be Charged for the following postcodes
FK17-99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3, AB30-38, AB44-56, IV30-32, BT1-99
1) We only ship to the address shown on Paypal. If you require a specific
address to ship the order to, please
make sure that you enter this in the Paypal confirmation before confirming
payment. We will not ship to any other address under any circumstances.
2) Once you place an order, you are binding into a legal contract. So do not
buy or bid unless you intend to complete the purchase.
3) We will pursue all unpaid items for all charges and fees after 10 days of
payment not being received.
4) Although we ship very fast we do not guarantee a specific date or day for
delivery as that is in the hand of the Royal Mail or the delivery company as
used.
5) Special delivery can be arranged for an additional cost and must be paid for
at the time of purchase.
6) There is no special Delivery service or courier service on Saturdays,
Sundays or Bank Holidays
2) For items which are faulty on receipt, you must notify us within 14 days by
e-mail through ebay only. We will then issue you with a FIT number for
reference and that will should be quoted on all future correspondence. Faulty
items should be returned to us with 14 days at the buyers expense and upon
receipt we will either replace or refund the item subject to confirming that he
item is faulty.
3) If a wrong item is received, the item must be returned to us within 7 days
of receipt and we will send the correct item and also refund the minimal
postage charges that are required to return the parcel to us. This is usually
second class post. If a faster service or a more expensive method of postage is
used to return the item, we will only refund the minimum amount it would have
cost to send the item back to us and not the actual price paid.
We offer free delivery to UK mainland on some items,
There should never be a reason to issue negative or neutral feedback as we aim to resolve all problems so please call us on 0121-707-0758 / 07800980339 if you are unhappy with your purchase. We are open
If you would like to change any delivery details please email via
Delivery normally takes 2-4 days maximum after payment is received and a next day delivery option is available for UK mainland.
