All orders are processed through the paypal payment system.  Payment options include:

• PayPal Balance
• Instant Transfer
• Credit Card - If you do not have a paypal account, you will be able to enter credit card information during the checkout process in order to complete payment.
• eCheck - An eCheck is an electronic funds transfer that withdraws money directlt from your bank account.  It is the same as writing a check, only electronically.

All shipping is clearly marked in each listing.  No additional handling charges are added to our ebay listings.  We work hard at minimizing or eliminating shipping costs when possible.  We ship items 5 days per week and try to ship all items same day.  You will recieve a shipping notification along with tracking information when available.  Normal transit time is 3 to 7 days depending on shipping method and distance.  Seller is not responsible for items returned due to incomplete or innaccurate shipping information.

International Buyers: 

• There may be import fees, taxes, VAT etc. that you may have to pay upon receipt of your package.
• Please be familiar with the  import and Possession laws of your country before purchasing.
• Items that get confiscated by customs are not eligible for a refund.
• International orders can take up to 8 - 12 weeks for delivery if delayed by your countries customs office.You will receive a customs Declaration number as soon as your order is processed.
• There are no tracking numbers for international orders sent by First Class Mail or Priority Mail International.
• All customs forms will be marked truthfully as to contents and value. 
• The value listed on the customs form will be the buyers winning bid.

Returns are accepted on all products.  If the item is defective there will be no restocking fee for the return.  If the reason for the return is anything besides a defective product we will deduct our cost for the original shipping to the purchaser. 

We are an authorized seller for everything that we list.  All items come in factory packaging and are brand new unless otherwise noted.  All items come with full manufacturers warranty.

All items sold by Northwest Trading Company are brand new and unused unless otherwise noted.  Seller will not be held responsible for innacurate product orders.  We have a 14 day money back guarantee on all items purchased and will gladly help you make the right selection for purchase.  We do not refund shipping charges for items returned due to inaccurate ordering.

Northwest Trading Company is not affiliated with any of the manufacturers of our items unless noted in the individual listing. Cutlery and sport knives can only be returned if in new and unused condition. Even if the item was used once and washed. Items that Northwest Cutlery considers to be used will not be accepted for return. Please allow 5-7 business days for all returns.

Northwest Trading Company carries all brands and types of cutlery items, vacuum parts, and various goods.  We strive to provide you with the best service and the best price on the net.

We can be contacted through email or at (360) 423-6484T Tuesday through Saturday 9am to 5:30pm PST