1) We only ship to the address on Paypal. If you require a specific address to ship the order to
please make sure that you enter this in the Paypal confirmation before confirming payment. We will not ship to any other address under any circumstances
2) Once you place an order
you are binding into a legal contract. So do not buy or bid unless you intend to complete the purchase.
3) We will pursue all unpaid items for all charges and fees after 10 days of payment not being received.
4) Although we ship very fast we do not guarantee a specific date or day for delivery as that is in the hand of the Royal Mail or the delivery company as used.
5) Special delivery can be arranged for an additional cost and must be paid for at the time of purchase.
6) There is no special Delivery service or courier service on Saturdays
Sundays or Bank Holidays.
We do not allow any collections we are a delivery only company.
We post by Royal Mail and courier
by Royal Mail we post to anywhere in the UK with a postcode and by courier we only post to mainland UK only excluding Islands
Northern Scotland and N.Ireland. Check the postal option on the item listing as we only post items over a certain weight by courier due to Royal Mail postal costs.
You need to sign for the item as damaged unless you are 100% satisfied that the item has arrived in perfect condition. This is a requirement of some couriers we use. Unless the item is signed for as damaged a claim cannot be made against the courier. You will be responsible for postage costs if you need to return an item not sign for as damaged.
If you have receive a damaged item and have signed for it as damaged or the courier has left the item in a safe place without a signature contact us and we will arrange for the collection and make a claim with the courier.
We may upgrade any of our advertised royal mail postings to courier free of charge without prior notice. A telephone number and email address are required for any courier deliveries so please make sure your ebay shipping address has a current email and telephone number. An up to date telephone number is not needed for royal mail postage.
Royal Mail and the courier collect from us every weekday so your item will be despatched the same day or next working day at the very latest.
Please remember that items do get delayed and lost in the post unfortunately this is beyond our control.
If you believe an item has gone missing first contact your LOCAL ROYAL MAIL SORTING OFFICE to see if it is being held for any reason. It is getting more common when an item will not fit through your letterbox
a delivery has been attempted whilst nobody at home and no calling card has been left. Packets and parcels are not delivered by your normal postman but on a separate round.
Listings with courier options add extra charges depending on vaule and size of parcel to the following postcodes
FK17-99
G83
IV1-28
IV33-39
IV52-54
IV63
KW1-14
PA21-33
PA34-40
PH18-26
PH30
PH31-41
PH49-50
HS1-9
IV40-51
IV55-56
KA27-28
KW15-17
PA20
PA41-49
PA60-78
PH42-44
ZE1-3
AB30-38
AB44-56
IV30-32
BT1-99
1) We only ship to the address shown on Paypal. If you require a specific address to ship the order to
please make sure that you enter this in the Paypal confirmation before confirming payment. We will not ship to any other address under any circumstances.
2) Once you place an order
you are binding into a legal contract. So do not buy or bid unless you intend to complete the purchase.
3) We will pursue all unpaid items for all charges and fees after 10 days of payment not being received.
4) Although we ship very fast we do not guarantee a specific date or day for delivery as that is in the hand of the Royal Mail or the delivery company as used.
5) Special delivery can be arranged for an additional cost and must be paid for at the time of purchase.
6) There is no special Delivery service or courier service on Saturdays
Sundays or Bank Holidays.
We offer a no quibble 14 day money back guarantee for all goods shipped correctly that are not required. The buyer will be responsible for the return postage and packaging charges at their expense. Also for item that have a postage cost charged for shipping the item out
that amount will not be refunded as we have already paid that item for it to be shipped out. For items that have Free Post & Packaging charges
a deduction of 25% will be ducted for post and packaging charged from the amount paid and the balance will be refunded to the original method of payment. EXAMPLE Item Cost £19.99 + free P&P
if item returned
£15.00 will only be refunded. £5.00 will be deducted for postage and packaging.
2) For items which are faulty on receipt
you must notify us within 14 days by e-mail through ebay only. We will then issue you with a FIT number for reference and that will should be quoted on all future correspondence. Faulty items should be returned to us with 14 days at the buyers expense and upon receipt we will either replace or refund the item subject to confirming that he item is faulty.
3) If a wrong item is received
the item must be returned to us within 7 days of receipt and we will send the correct item and also refund the minimal postage charges that are required to return the parcel to us. This is usually second class post. If a faster service or a more expensive method of postage is used to return the item
we will only refund the minimum amount it would have cost to send the item back to us and not the actual price paid.
We offer free delivery to UK mainland on some items
14 day returns on all items. See our returns policy for full terms.
There should never be a reason to issue negative or neutral feedback as we aim to resolve all problems if you are unhappy with your purchase. We are open monday to friday 9 till 5
If you would like to change any delivery details please email via ebay as soon as possible.
Delivery normally takes 2-4 days maximum after payment is received and a next day delivery option is available for UK mainland.
