Size Chart:Women's Shoes
| UK | 3 | 4 | 5 | 6 | 7 | 8 |
| EU | 36 | 37 | 38 | 39 | 40 | 41 |
| US | 5 | 6 | 7 | 8 | 9 | 10
|
Shipping :Domestic (UK) Delivery Costs
Charges for UK customers are £3.99 per order and £1.99 per additional item for standard delivery.
e.g. If you order one pair the delivery cost is £3.99, if you order two pairs the delivery cost is £5.98, if you order three pairs the delivery cost is £7.97 and so on...
Domestic (UK) Delivery Service
UK orders are sent by Royal Mail. We use the premium Royal Mail Tracked for service.
Domestic (UK) Speed of Delivery
We always ship items same or next day. Please allow 3 to 5 working days from confirmation of your order for delivery within the UK via standard service (expedited shipping available at the checkout) We will always endeavour to beat this timescale.
Domestic (UK) Failed Deliveries:
In most instances Royal Mail will leave a card to let you know that they have tried to deliver the order. You will then need to arrange collection of the parcel from your local sorting office. If you do not arrange collection the goods will be returned to us. You will then have up to two weeks (from the date we receive the returned parcel) to contact us and arrange for the order to be re-delivered. If you do not contact us within the specified time, we will refund you for the goods.
International orders will be sent via Tracked & Signed delivery service.
Europe - 1 week approx delivery time
USA- 2 weeks approx delivery time
Tracking numbers prov.
Returns:Returns Information
Obviously, we hope you're happy with your new purchase! However, if for any reason you're unhappy, here's what to do...
Unworn/Unsuitable GoodsIf you are unhappy with your order, return it to us within 14 days and we will issue you with a full refund to the value of the goods or process an exchange. You need to pay the postage for the goods to come back to us, unless they are faulty or not the goods requested. This helps us keep our prices down. Unsuitable goods can only be returned in an unworn/unused state and must be sent back in their original box. Once your goods have been received and are accepted back into stock please allow up to 5 working days for your refund to be processed.
When Returning GoodsPlease remember that the product(s) are your responsibility until the parcel has been received by us. You should get a certificate of posting from the Post Office just in case your parcel goes missing, as we can't help you if this happens.
We do not provide a returns label & only refund the cost of returning an item when the product(s) is faulty.
