Konova Master Pan (auto panning)Shipping & Delivery TimeCustomer ServiceReturnsFeedbackCustoms Duty & TaxShipping & Delivery TimeCustomer Service Returns Feedback Customs Duty & TaxUsually ships within 2 working days (exclude weekends). We use EXPEDITED (EXPRESS) shipping way via FedEx or DHL or EMS with tracking number.     It normally takes 4-10 working days to be delivered to the address of your eBay order. The package of your order is to be traced. Always make sure you put the most correct address in the order. If the buyer put the wrong or undeliverable address, the buyer has to settle the delivery issue. Buyers should take the risk for their parcel unless postal insurance has been made. We are the reputable studio company started our business in Korea since 1981. We collected extensive data on customer's requirements and feedback and in collaboration with leading research and development institute in Korea, has resulted in new technologies and innovations thathave been integrated into our new generation Of studio equipment. We make every effort to ensure our customers are always satisfied with our products and service.   CONTACT US IN EBAY Please feel free to send us a message through the eBay messaging system. Our customer service department Strives to respond to eBay messages within 24 hours  • Monday-Friday  • Closed Major Holidays If you receive the damage or defective item, please notify us within 3 days of your receiving. We will do full refund. If you change your mind, you will be refunded less than 15% restocking / service fee. For the refund, the product must be in its original condition, including the box, bar code, and all accessories.     EXCHANGE If you have any problems, please let us know. We can exchange the item with the same one. The most important thing is to notify us as soon as possible via eBay-message.     Our feedbacks are set automated. If you are happy with your purchase, please do not leave us 5-stars feedback and we do appreciate. If there is a problem with your purchase, please send us an eBay message before you leave eBay feedback. International buyers are wholly responsible for all applicable taxes and import duties. We are not sure about you, but we can try our best for you. Please let us know if you have any questions. If the customs charges you have any taxes and duties, it is buyer's responsibility. We always pay attention to the customer's satisfaction. If you are not satisfied with your purchase, we will happily exchange or refund the product within 14 days. Click here to see description   Konova Master Pan (auto panning)Shipping & Delivery TimeUsually ships within 2 working days (exclude weekends). We use EXPEDITED (EXPRESS) shipping way via FedEx or DHL or EMS with tracking number.     It normally takes 4-10 working days to be delivered to the address of your eBay order. The package of your order is to be traced. Always make sure you put the most correct address in the order. If the buyer put the wrong or undeliverable address, the buyer has to settle the delivery issue. Buyers should take the risk for their parcel unless postal insurance has been made. Customer ServiceWe are the reputable studio company started our business in Korea since 1981. We collected extensive data on customer's requirements and feedback and in collaboration with leading research and development institute in Korea, has resulted in new technologies and innovations thathave been integrated into our new generation Of studio equipment. We make every effort to ensure our customers are always satisfied with our products and service.   CONTACT US IN EBAY Please feel free to send us a message through the eBay messaging system. Our customer service department Strives to respond to eBay messages within 24 hours  • Monday-Friday  • Closed Major Holidays ReturnsIf you receive the damage or defective item, please notify us within 3 days of your receiving. We will do full refund. If you change your mind, you will be refunded less than 15% restocking / service fee. For the refund, the product must be in its original condition, including the box, bar code, and all accessories.     EXCHANGE If you have any problems, please let us know. We can exchange the item with the same one. The most important thing is to notify us as soon as possible via eBay-message.     FeedbackOur feedbacks are set automated. If you are happy with your purchase, please do not leave us 5-stars feedback and we do appreciate. If there is a problem with your purchase, please send us an eBay message before you leave eBay feedback. Customs Duty & TaxInternational buyers are wholly responsible for all applicable taxes and import duties. We are not sure about you, but we can try our best for you. Please let us know if you have any questions. If the customs charges you have any taxes and duties, it is buyer's responsibility. We always pay attention to the customer's satisfaction. If you are not satisfied with your purchase, we will happily exchange or refund the product within 14 days. ';document.write(flash_code);