30 Day Refund & Return Policy
Your satisfaction is our #1 priority, so we offer a simple 30 Day Money-Back Guarantee. If you are not completely satisfied with your jewelry, simply send it back to us (including all original packaging) within 30 days of receieving it and we will issue you a full refund of your purchase - no questions asked! Our returns department will process and inspect your returned items for signs of wear (please make sure they still look brand new), and will promptly issue a PayPal refund within 7 days. Please contact us if you would like to initiate a return, so that we may guide you through the process. We can be reached through the "Ask Seller a Question" link on the listing. In the unlikely event that your jewelry arrives broken or damaged, rest assured that we will promptly issue a replacement or full refund (whichever you prefer). We will also provide you with a pre-paid return shipping label, so you won't have to pay for return shipping if the error is our fault. (All other returns are the buyer's responsibility for the safe arrival to our warehouse.)
Contact Us
If you have any questions regarding our products or your order please feel free to contact us thru eBay's "Ask Seller a Question" link on the listing. Our customer service team will work hard to make sure that all your inquiries are answered in a timely fashion, usually within 24 hours or less, on weekdays. We are closed on weekends, so all emails received on weekends will not be answered until the following Monday.