We only accept Paypal payment method, at present.
Please note: The address in eBay not Paypal is the address your order will be shipped to.
We ask that all payments be made within 48 hours of the making a Buy It purchase. However if for any reason you wish to delay payment please let us know via email.
Please note that PayPal can hold a payment under review for up to 24 hrs from the time payment is made and this is entirely at their discretion. This might affect your order but we will advise you if your order is delayed in any way.
All refunds are issued via PayPal only.
All other payment information regarding eBay and Paypal payments can be located within the help sections on eBay.co.uk or Paypal.com/uk.
We accept returns in accordance with the Distance Selling Regulations and also the eBay Buyer Protection policy.
The SexyCity_London standard returns acceptance period is 14 days or 28 days during peak trading times (ex, Christmas).
All returns requests are handled individually so please contact our customer service team for returns advice. We are here to help! Contact us on sexycitylondon@gmail.com and we can send you a returns advice form and your order return number.
Visit Our Delivery and Returns Pages for more information.
Unwanted goods / wrongly ordered items - please contact us directly for returns advice.
Please note that due to hygiene we will NOT accept any returns if the items has been used.
SexyCity_London are dedicated to bringing you best products available on the market for the sexy lingerie, underwear and pyjama market at competitive wholesale prices up to 75% off RRP.
SexyCity_London have access to hundreds of thousands of products from leading suppliers, we have offices in London and warehouses across the UK.
SexyCity_London is here for you and we want you to enjoy your shopping experience with us from start to finish.
We take customer service very seriously and have a dedicated team here to help you by email and phone.
The SexyCity_London Team is here to help. As an active eBay community member, seller and buyer protection champion we want to make and keep you happy.
We take feedback and any issues very seriously. So if we have made a mistake let us know first.
Our Terms and Conditions are outlined in the below links. These take you through, shipping, delivery and purchasing issues you may have, along with any FAQ you might have regarding our products and services.
Delivery and Returns
Contact Us