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Track Your Shipment |
Tracking your order from HOLLADAYZ is quick and easy. Within one business day of receiving your completed order we will submit your shipment's tracking number to eBay and you will be able to look up your tracking number in your eBay purchase history. |
Returns & Exchanges |
Returns: HOLLADAYZ has a 30 day return policy. All returns are subject to a 20% restocking fee. Your return item(s) must arrive at our designated return address within 30 days from the date you placed the order. Returned items must be new, unused, and unopened with all original packaging and packing materials intact. Used or damaged items, including the item packaging, will not be eligible for refund. EVERY RETURN MUST HAVE A VALID RETURN AUTHORIZATION NUMBER (RA#) WRITTEN CLEARLY ON THE EXTERIOR OF THE RETURN'S SHIPPING PARCEL. Every RA# we issue is unique and you must contact us in order to get a valid return authorization number (RA#). Returns without a valid RA# clearly visible on the outside of the return packaging will be refused and shipped back to you. EVERY RETURN MUST INCLUDE A COMPLETED RETURN AUTHORIZATION FORM (RAF). You must contact us to request a return authorization form (RAF). We will send the RAF with your return's RA#. All shipping costs, including return shipping, are the sole responsibility of the buyer and are not eligible for refund. All returns are subject to a 20% restocking fee. Upon satisfactory inspection of a return we will issue a refund to the buyer less any restocking fees. We will be very happy to help you so please contact us through eBay Exchanges: We allow exchanges but be mindful that inventory quantities are likely to change during the time it takes for your item(s) to ship back to us. If you need a different size or a different item we strongly suggest you immediately place a new order for the item you want, then send us a return request after you have placed a new order. Popular items often sell out fast and this method is the best way to make sure you get the item you want. EVERY EXCHANGE MUST HAVE A VALID EXCHANGE AUTHORIZATION NUMBER (EA#) WRITTEN CLEARLY ON THE EXTERIOR OF THE RETURN'S SHIPPING PARCEL. Every EA# we issue is unique and you must contact us in order to get a valid exchange authorization number (EA#). Returns without a valid EA# clearly visible on the outside of the return packaging will be refused and shipped back to you. EVERY EXCHANGE MUST INCLUDE A COMPLETED EXCHANGE AUTHORIZATION FORM (EAF). You must contact us to request an exchange authorization form (EAF). We will send the EAF with your return's EA#. Exchange items must be new, unused, and unopened with all original packaging and packing materials intact. Used or damaged items, including the item packaging, will not be eligible for exchange. We will be very happy to help you so please contact us through eBay |
Feedback |
Our goal is to satisfy you, our customer. Please leave us positive feedback. If we make a mistake we want to fix it and we hope you will give us the opportunity to do so. If you have a question or concern please contact us through eBay. The vast majority of orders will be worry free, but should a problem arise we ask that you please help us by communicating the problem to us and then leave us positive feedback after we have resolved the issue. Thank you so much for shopping with us! |