-IN
STOCK ITEMS- Ship no later than the second
business day after
receiving cleared payment.
Pay by 12pm PST and most orders will have SAME DAY
SHIPPING!
Due to PayPal and Credit Card policies any item or
combination of items
valued over $250 requires a signature for delivery.
All items paid with PayPal must ship to the address
in the shipping
address field in your payment details as required by
PayPal.
For ground shipments on items not in stock you will
be notified of the
details and offered a full refund if there will be
more than 5 days
until shipping.
Any item paid for with an echeck through PayPal will
not ship until the
money clears, typically 3-5 business days.
We observe all major holidays; please contact us
before bidding if you
are unsure of when your item will ship.
Domestic Shipping Options (Please
note that day
one is the day after the item ships):
-UPS Ground- 1-7 days. Check at www.ups.com for your
location.
-USPS Priority Mail- 1-4 days but no detailed
tracking with this
service.
-USPS Express Mail- 1-3 days and more detailed
tracking than priority.
-UPS Next Day Guaranteed- Order by 12pm Pacific Time
to ship the same
day for next day guaranteed delivery!
UPS Ground and USPS Priority Mail
do not have
a guaranteed shipping timeframe. If you need your
item ASAP in a
guaranteed number of days we highly recommend
upgrading to USPS Express
Mail or UPS Next Day.
International Shipping Services:
-USPS Priority Mail- 6-10 days typical delivery
time, but as long as
one month on rare occasions. BUYER BEWARE - NO
TRACKING with this
service.
-USPS Express Mail- HIGHLY RECOMMENDED 3-5 days
typical delivery time
with tracking, but as long as 2-3 weeks on rare
occasions.
-USPS Global Express Guaranteed- 1-3 days
GUARANTEED! (Most Countries,
check USPS.com)
If available, this shipping service is listed in
eBay auctions as
"Expedited Int'l Flat Rate Shipping"
Since USPS Priority Mail
International does
not have tracking we strongly recommend upgrading
international
shipping to USPS Express Mail or to USPS Global
Express Guaranteed.
International Information:
We will ship any part from any auction to anywhere
in the world!
All customs fees are paid by the receiver.
Please research your customs fees with your local
government before
ordering so you know what to expect to pay once the
shipment arrives.
We do not lower invoice values since it is a
violation of US and
International custom laws.
All international shipments are shipped with the
correct value for the
parts shipped.
eBay's
NEW
Feedback
and
Detailed
Seller
Ratings
(DSRs)
If you give us 4 stars, it may seem like a good
score, technically a 4
is "Satisfied", eBay, however, considers this a low
grade. eBay
standards require sellers to maintain a minimum of
4.8 stars or be
penalized with significantly higher fees, which are
ultimately passed
on to buyers. If you were satisfied with the
transaction, please leave
positive feedback with all 5 stars for the DSR
ratings.
Please be patient and don't give
negative
feedback or below 5 star
Detailed Seller Ratings without talking to us
first.
Let us work to resolve your problem so everyone is
happy.
Credit card
payments can
be made by calling
Due to new eBay policies, sellers are no longer
allowed to accept any
other method of payment for eBay items besides
credit card, debit card
or paypal.
This means that TREperformance is not allowed to
accept other payment
methods for any item purchased through eBay.
It is always acceptable to visit our store in person
to make payment
and pickup your item at:
TREperformance
1725 Monrovia Ave.
Suite D7
Costa Mesa, CA 92627
BUYER
REQUIREMENTS
TO BID:
1) Buyer must not have a negative feedback with less
than 30 positives.
2) Buyer has not left a negative feedback for a
seller that has a
97.5% or better feedback rating over the last 12
months or as their
total feedback rating.
3) Buyer must pay for all items within 3 business
days, or mailed
payment must be postmarked within 3 business days.
4) Buyer must read the complete item description and
policies in the
auction fully and completely.
5) Buyer must email before making a bid on any item
or combination of
items over $1000 total cost.
We reserve the right to cancel your bid and refund
your payment if you
do not meet these requirements and did not email us
using eBay's email
system for approval prior to bidding. We will only
exercise our right
to cancel your bid when we feel we must to protect
ourselves and our
reputation.
RETURNS AND EXCHANGES:
We accept returns of unused, uninstalled, brand new
goods, but we must
charge a restocking fee of 25% to cover the costs we
incur from eBay,
Paypal, shipping, labor, etc. We also must charge a
25% restocking fee
on any order which is cancelled after payment has
been received, even
if that order has not shipped. This is also to help
cover the fees
associated with eBay, PayPal, order processing,
restocking, etc. If you
would like to return or exchange an item please
email with your paypal or authorize.net transaction
id
# and the reason for the return or exchange.
No returns are accepted without an RMA number which
is given to the
customer by TREperformance via email. Always have
the RMA number
clearly written on multiple sides of the package
when you return the
item. If it is not clearly written on multiple sides
of the box it may
be returned to sender. All returns must be received
within 30 days of
purchase.
ACCEPTANCE OF TERMS:
Your bid is a contract! By clicking upon "Place Bid"
or "Buy It Now" or
"Make Offer" the Buyer acknowledges that this action
shall be treated
as a legally binding "electronic signature," as this
term is defined
under federal law in the Electronic Signatures in
Global and National
Commerce Act of 2000. Buyer also acknowledges that
he/she has read this
web-page, as well as eBay's "Rules for Buyers" in
there entirety, and
has unconditionally accepted all terms included
therein. Buyer also
thereby warrants that he/she has any applicable
legal authority to
purchase this equipment, and that he/she will not
use, sell, or
otherwise distribute this item in any manner in
violation of applicable
state and federal laws. Buyer also agrees to
indemnify and hold
harmless TREperformance for liability from any and
all claims arising
out of Buyer's use, sale, or other distribution of
this item. No
refunds will be given unless the buyer receives
prior written approval
from TREperformance, and no repairs will be
provided. Seller reserves
the right not to sell to bidders with excessive
negative or "0"
feedback.
Contact info:
Email Anytime:
Mailing,
Shipping &
Storefront Address:
TREperformance
1725 Monrovia Ave.
Suite D7
Costa Mesa, CA 92627
|