We accept Paypal payment only.
Please make payment as soon as possible. If the payment is not being made within 30 days, Ebay system will open an unpaid item case automatically.
If you have any question about making payment, please contact us.
Shipment will be made within 1-2 business day, Monday to Friday upon payment confirmation. We will send the package via Mini Pak / B Post from our warehouse in China / Hong Kong. Normally it will take around 5-9 days to deliver. See the samples below. Yes, it is fast!
We will send the item to your address as verified by Paypal. Please make sure the address in your Paypal account is accurate, complete, and updated.
If you have any change in address, please tell us once you have made your order. If there is any shipment problem because of wrong address, buyer will be responsible to pay for the second shipping cost.
Combined Shipment
If you bought several things with shipping cost, please contact us before payment. We will adjust the shipping cost for you.
If you have made the payment already, please contact us to refund the excess amount of shipping cost to you.
Under our Super policy for customer, please follow the process for return and refund.
1) Message us If you decide to return the product
We will need a special code for our staff to identify the package. Without the code of return, this may delay the process of refund or replacement.
2) Tell us the reason you want to return it
We may need your shipping address or Paypal transaction code to identify your order
3) Tell us what you want
You may want a partial or full refund, or replacement
4) Send the package and provide us the receipt of return shipment
We will need this record to send you return shipping cost during 7 Days Trial Period and 30 Days Return Period
We will response to you when we receive the package according to your request.
Service of Honor
If you have any question, suggestion, or dissatisfaction for our product or service, please tell us. Your opinion is very important to us and we will be appreciated to hear from you.
Please discuss with us for any question before giving us a neutral or negative rating. Our after-sales service will be SUPER for you. We will try our best to solve the problem and get a win-win relationship with you.
Request for Invoice
If you need an invoice, please provide us your email address. We will provide you an invoice in PDF format by email.
100% Warranty
Customer satisfaction is our main concern. We want to provide ZERO cost risk purchase experience to our customer. Our policy will show our customer focus.
1, 7 Days Trial Period – Free Return Shipping
We understand the concern of purchase online. You may be not sure about the function of the products. How it looks? How it works? Is it really suitable? It may not perfectly meet your expectation. NOW we will bear the risk for you.
We offer you 7 Days Trial Period, from the date you receive the article. You can return and get refund for any reason. We will pay you the return shipping cost.
Possible Reasons:
* You don’t like the product
* The product does not meet your expectation
* The product is defective or Damaged
Return to us, we will refund or make replacement to you and pay for the return shipping
Enjoy ZERO Risk shopping experience now~!
2, 30 Days Return and Refund Policy
If you change your mind within 30 days from the date you receive the product, you can also return to us.
Possible Reasons:
* You don’t like the product anymore, you hate to see it anymore - Return to us, we will refund to you. Buyer need to pay for the return shipping cost.
* The product is defective or Damaged - Return to us, we will refund or make replacement and pay for the return shipping
3, 1 Year Warranty
From the date of receipt, we offer 1 year warranty to our products.
Basically buyer will need to pay for the return shipping. For details, please message us and discuss with our customer service.
