Terms and Conditions
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Availability
Some of
our products are drop shipped from warehouses throughout the USA for
faster service and are occasionally subject to being out. You will be
notified by email within 24 hours if there will be any delay in shipping
your order. Inventory availability can be checked by calling [phone
removed by eBay] or emailing us prior to placing your order.
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Payments
We
accept PayPal and all major credit cards. To pay by credit card please
call [phone removed by eBay]. All payments must be received in US
funds and no later than two weeks from the auction close or we will
inform Ebay in order to retrieve our listing fees unless other
arrangements are made. Sales tax will be charged on all orders shipped
to California.
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Shipping
Most
Domestic orders are shipped via UPS ground within 24 hours excluding
weekends and holidays and have transit times of 1-6 days. UPS must have
a street address and will not deliver to P.O. boxes. Most
International orders are shipped via USPS and will require an additional
two to four days for processing, transit times are usually 2-4 weeks
depending upon the country and the service selected but we cannot be
responsible for shipping or customs delays. Please provide us with a
telephone number for the customs documentation and in case of delivery
difficulties. International customers are responsible for any import
duties, taxes and fees. Items advertised as "Free Shipping"
do not apply to customers in Alaska, Hawaii, Puerto Rico, U.S. Virgin
Islands, Guam APO's, DPO's, FPO's or international customers.
A tracking, delivery confirmation or customs form number will be
forwarded to you usually within 24 hours after your item ships.
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Returns/Feedback
Returns
or exchanges will be accepted for shipping errors and manufacturer's
defects no later than 7 days after receiving your order. A return
authorization number must first be obtained by calling us at [phone
removed by eBay] or emailing us prior to shipping anything back to us.
Your 5 star positive feedback is extremely important to us and
instrumental in being able to provide the lowest possible prices. If
you are contemplating leaving neutral or negative feedback please
contact us at [phone removed by eBay] or email us and we will work out
any issues you have. The only thing more important to us than your
business is your repeat business.