UK BUYERS - Payment of items should be made within 5 days of winning the bid. We accept the following methods of payment: Paypal - (preferred method) Postal Order/ Chq, Bankers Draft For Chq payments Please enclose details of your full name, delivery address, eBay ID and the number of the item you are purchasing. Please note item will only be posted once Chq has cleared - 3-5 working days PAYPAL (preferred method) - Follow eBay instructions. Visa / MasterCard / Switch- A safe & simple way to make payment online.

INTERNATIONAL BUYERS - For people living outside of UK, we accept PAYPAL only. Please email us to inquire about postage costs for Overseas Shipping (prior to making any bids). Charges may vary depending upon destination. Items will be re-listed if payment is not received within 7-10 days and a Non-paying Bidder alert will be filed against you. 

 

UK BUYERS - We aim to post within 1 working day after payments are received /cleared. However 

please allow 72 hours for delivery.

INTERNATIONAL BUYERS - Please allow 7-10 working days for standard shipping by Airmail. You do have the option to get your item faster by paying for International Signed-for delivery at an additional charge of £3.50. This is recommended as shipping takes about 2 working days and includes insurance. Labour, Handling & Packaging fees are included within the postage charge. We will not claim responsibility for uninsured items lost in the post. However, we do obtain proof of posting in all cases. 

 

REFUNDS - We accept returns provided the buyer contacts us by email within 3 days of receiving the item. Item must be returned in its original condition within 7 days. Please ensure you enclose your eBay id and reason for return to ensure the speedy refund. Incomplete details will delay the refund process. Refunds will be issued via Paypal or cheque. Please note that P&P charges are NOT refundable. 

Cost of returning the item will also be at the buyer's own expense.

COMPLAINTS - Customer service and satisfaction are very important to us if for any reason you are not happy with your purchase please contact us via eBay messaging service and we will be happy to assist you within 24hrs We will do all we can to ensure your shopping experience with us is hassle-free and enjoyable.

FEEDBACK - Once you have received your item and are happy with it, please leave us some feedback and we will do the same for you. If you are not happy please contact our customer services via eBay before leaving neg feedback. 

 

We pride ourselves on offering excellent customer service which is second to none.  If you have any problems with your order or need any advice, don't hesitate to email - we respond to all emails within 24 hours! (usually less!)

NO QUIBBLE MONEY BACK GUARANTEE!
We offer a no quibble money back guarantee.  If you are not 100% satisfied with your goods you can return within 14 days for a refund.  All we ask is that you return the goods, in original packaging.  Subject to availability we will replace or if preferred refund in full.  Refund does not include postage and packaging unless the item is faulty or we have made an error.