We are proudly an Australian Owned and Operated Family Business. Your order is dispatched from our shop at West Ryde, Sydney Australia.
Pickup is available from our Fortuna Collectibles West Ryde (Sydney) Shop. We will message you when your order is ready for pickup. If you haven't heard from us feel free to call or message to ensure your order is ready.
Payment options are shown on the ebay listing. For pickup orders in store, we also accept cash and all major credit/debit cards.
If you are making a bank transfer, please leave your eBay username as reference. Otherwise, your payment may be difficult to identify and may delay shipping of your purchase.
Please contact our customer service team via eBay immediately if: You changed your mind and wish to request a return Your product was damaged during transit You wish to make a warranty claim for any product you have purchase You received the wrong product. The product was not as described and you wish to return it.
Your feedback is always appreciated. We endeavour to provide the highest possible service to our customers. Please contact us prior to leaving feedback if you have a problem with your purchase so we can rectify the issue.
Please contact us via eBay if you wish to contact us in relation to our products and services.