SHIPPING AND POSTAGE
all decals are posted in hard backed envelopes
items will be sent royal mail standard 1st class
REFUND/RETURNS POLICY
All NON personalised items can be returned to us within 14 days of receipt for a full refund of the purchase price
PERSONALISED items will only be refunded if i have made a spelling error as mistakes can sometimes happen
The item must be returned to us in the condition you received it in
and in appropriate packaging
we are UNABLE to refund return postage costs for NON personalised items
CONTACT US
your feedback is VERY important to us
and if you are not completely satisfied with the item
or have any other issues please contact us via message and we will respond asap
to resolve the matter,negative or neutral feedback is not what we would like we would like to resolve the issue & have happy customers
APPLICATION
to achieve the best application of your decal please make sure the item you are using ie wine bottle , picture frame is totally free of dust and grease
all decals are provided with clear application tape which you need to peel away from the backing paper making sure ALL of the decal is attached place the decal into position and give it a good rub over with either a credit type card or your fingers then simply peel away the clear transfer tape