Items must be returned unused, with all original packing material within 30 working days of purchase Items must be unused and in a saleable condition Items such as wigs, beards, glasses, hats and head pieces must be returned unopened and unused with the tamper seals in place where tamper seals are provided Include the delivery note or a copy of your email invoice with the goods. Send the goods in appropriate packaging.

Refunds will be paid within 7 days of receiving the returned goods by reversing the payment through our payment processors. In accordance with the current EU law, the cost of both original and return postage shall be borne by the customer and deducted from any refund issued. We cannot refund for any products that have either been opened, for certain products as listed above, or used. We do not refund return shipping costs: it is your responsibility to return items to us; we recommend using a traceable service offering proof of delivery such as Royal Mail Signed For 1st Class. Photobooth Props Ltd cannot be held responsible if anything is lost, stolen or damaged in transit.