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SHIPPING RETURNS PAYMENT

All deliveries within Australia are facilitated by Australia Post, Startrack Express or other courier services depending on the method you select during checkout and the dimensions/weight of the package. Generally, we dispatch within 24 hours of receiving your order unless otherwise stated. We have a quick turnaround time on postage and handling. Tracking numbers are issued via our automated e-mail system, however if you do not receive your tracking number, please message our helpful staff and we'll attempt to provide as much information regarding your order as possible.

We accept returns within 30 days if the items are in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returns, you may not receive a full refund.

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. 

We accept PayPal, Cash on Pickup and most major credit cards.

ABOUT OUR COMPANY

Hypop delivers a wide range of photography lighting and photography equipment from some of the most reputable Australian and international brands on the market. Our mission is to inspire you to create through our products, with everything from complete photography kits, video light kits, ring lights, continuous lighting, flash strobe lighting, speedlites, product tables, photo tents, paper backdrops, tripods, camera half-cases, camera straps and more. Our range of over 5000 products caters for most photo and video shoot requirements.

At Hypop, our aim is to provide professional caring advice, as well as being leaders in photo and video technology. We’re the online destination for all your photo and video requirements. Contact one of our customer service staff for friendly advice or visit our showroom located in Alexandria, Sydney to shop in-store.