DOG BOOTS:

Camrosa Ointment can be used in conjunction with our Dog Boots, which come in varying sizes. Sore paws and damaged sore pads can benefit from these protective dog boots, which enable you to exercise your dog as usual as well as preventing unnecessary ointment loss from the paw, and saving carpets from ointment if your dog is in the house.

The boots are sold in pairs.

DOG BOOT SIZES: 

To find out what size boots your dog needs: stand the dog on a piece of paper. Draw a line around the paw on to the paper, making sure you keep the line right at the edge of the paw. Then measure the widest point of the drawing. Do this for each paw that requires a boot. Then refer to our size descriptions.


ORDERS FROM UK:


REGULAR ORDERS FROM UK:  

You can buy through Ebay, by phone, email, Etsy or Amazon.


BULK ORDERS FROM UK (est. over 10 items): 

Please contact us by phone or Email for quantity discounts and suitable carriage solutions. 



REPUBLIC OF IRELAND CUSTOMERS:


Due to problems posting with Royal Mail to ROI, we are now using AddressPal UK https://addresspal.anpost.ie/ who are part of ROI’s main postal service and we are finding this system is working well. However for orders over 20kg we use a courier. 


Alternatively, we can post to Northern Ireland / UK if you have someone there who can receive the parcel for you.



REGULAR AND SMALL ORDERS FROM ROI: 


We need to ask you to first open an account with AddressPal https://addresspal.anpost.ie/ (which is FOC). You can then order from our website https://www.camrosa.co.uk/, by phone or email. PLEASE AVOID ORDERING HERE ON EBAY OR ETSY because there is a risk you might end up paying duties twice.


Delivery address: Please use AddressPal’s UK address: AddressPal, The Beacon, Mosquito Way, Hatfield, AL10 9WN, UK, preceded by your name and APW number (this is your AddressPal account number). 


A benefit to you of this procedure is that you will only be charged our UK prices where post from us is FOC.


Billing address: Please use your ROI address in the shop checkout.


We will post your parcel in your name with your APW, to AddressPal UK, enclosing the value of the item for ROI customs. AddressPal then prepare the package correctly for ROI customs and ship it there at a flat fee to you of 6.50EUR per item (up to 20kg max). You will then be contacted (by email or letter) by A.N. Post, Ireland, requesting payment of duties, which you  can do on the AN Post website or at your Post Office. Your parcel will then be delivered from ROI customs direct to your ROI address (at a flat fee of 3.90EUR). 


For any enquiries about AddressPal:

Website: https://addresspal.anpost.ie/

Phone:  UK  +44 (0) 1727890600  

ROI  +353 01 705 8866   

Email: addresspalsupport@anpost.ie 



BULK ORDERS FROM ROI (est. over 10 items): 


Please contact us by phone or email for quantity discounts and a bespoke quote for courier if over 20kg. The customs default system applies: Delivered Duties are Unpaid (DDU) -  your country's import taxes will be your responsibility to pay and the postal carrier will seek to collect this from you before delivery.


OTHER EU CUSTOMERS:

ORDERS LESS THAN 150EUR:

Due to Brexit related VAT changes imposed on 1st July 2021, it will be easier for you to buy through Ebay or Etsy . They are able to offer a smoother process through customs as these marketplaces apply any import duty due in the checkout process and Ebay or Etsy then pay these taxes.


ORDERS OF MORE THAN 150EUR:


You can order by phone, email, Ebay or Etsy . In all these cases the custom’s default system applies: Delivered Duties are Unpaid (DDU) -your country's import taxes will be your responsibility to pay and the postal carrier will seek to collect this from you before delivery. 


However you may like to consider splitting up your order into two or more separate orders, so that each order is less than 150EUR to take advantage of the assisted custom’s system but this is only if buying through Ebay or Etsy- as detailed above. 


REST OF WORLD - CUSTOMERS FROM OUTSIDE UK AND EU:


REGULAR ORDERS FROM ROW:                                                        


You can buy Camrosa products through Ebay, our website, by phone, email or Etsy. The customs default system applies: Delivered Duties are Unpaid (DDU) -  your country's import taxes will be your responsibility to pay and the postal carrier will seek to collect this from you before delivery. However Etsy do apply the duties in their checkout. 



BULK ORDERS FROM ROW (est. over 10 items): 


Please contact us by phone or email for quantity discounts and suitable carriage solutions. The customs default system applies: Delivered Duties are Unpaid (DDU) -  your country's import taxes will be your responsibility to pay and the postal carrier will seek to collect this from you before delivery. 



POSTAL DELAYS:


If your order has not arrived, please check your local sorting office and/or customs, then please get in touch with us. 

A pack will not be considered lost until the following period has elapsed:


14 days for the UK

21 days for other countries within Europe

28 days for all other countries.



NEW CUSTOMERS:


We encourage you to buy a Starter Pack combining our products: the Ointment with a hypoallergenic concentrated shampoo. The packs are especially designed for first time users and come in 5 different sizes to cater for all different sizes of animal. They have everything you need to get the best results with the shampoo to use to clean the area first where applicable and later to remove the ointment. These packs are offered at a discounted price. 

The mild but concentrated, Hypoallergenic Shampoo can also be used as a stand alone shampoo and is very effective at cleaning off dirt laden hair, leaving a shiny clean coat. 

All purchases come with an Instruction Booklet. Please take the time to read the instructions carefully and follow them to get the best results. 


ABOUT US: 

Camrosa Ointment was developed in the 1980's as we struggled to find an effective treatment for our pony who suffered from sweet itch. We tried various products, none of which worked to our satisfaction, so we developed Camrosa Ointment which we later found worked on many other skin issues in animals.

Camrosa can be used on various animals, including horses, dogs, cats, alpacas & llamas, birds, donkeys, goats, pigs, sheep and other small pets. It is an effective water repellent barrier against flies, midge bites, wet, mud, mites and against some of the effects of pollution and sun. 

The ointment promotes the natural healing process of cracks, sores, fixed scabs, callused skin, superficial wounds and soothes itchy, irritated, dry skin, keeping the skin supple, all of which helps to encourage good skin condition, which is necessary for healthy hair regrowth.

It soothes itchy, irritated dry skin on dogs, keeping the skin supple. Where there has been hair loss all this helps to promote good skin condition, which is necessary for healthy hair regrowth.

The ointment has also been used with great success on dry, brittle, cracked hooves and maintains good hoof condition and healthy horn growth.

Camrosa Ointment is economical to use and long lasting in all weathers. It does not melt in heat or wash off in rain, so you can keep to your normal routine. We believe that good management and a strong immunity are vital in the healing process.

Please do not hesitate to contact us if you have any questions regarding the use of Camrosa Ointment and Hypoallergenic Shampoo.



TESTIMONIALS:

HORSES:

"We use this on our horses. It is by far the best thing we have ever used. Wouldn't be without a tub of this in the tack room now. It's great on cuts, sores, itchy areas helps prevent scarring and promotes hair growth. Brilliant."    Jackie Wright, Facebook

"Camrosa is an excellent product. We have had great results over the past year with it and highly recommend it."  Jessica Harrington Racing, Ireland

"As a professional in the horse industry I don't recommend products lightly, but I do recommend Camrosa to many clients for a number of ailments. It has been beneficial to both horses and dogs in my care."   Ashley Taylor, Farrier, DWCF

"Having a horse with sweet itch and trying just about everything on the market, I have finally found what I've been looking for, I urge every horse owner to give it a try, you honestly won't be disappointed, I would never be without it!"       Alice Ford, Facebook

DOGS:

"Camrosa Ointment is amazing! Our whippet had mange and after spending hundreds at the vets on treatments that made no difference, we were nearing the end of the road with no answers. A colleague recommended Camrosa so I decided it was worth a try. I'm so glad I did because within 3 weeks, it had completely cleared up. One of the worst areas were Ziggy's ears and this cleared up within just days! I seriously cannot believe it worked!" Amy Owen, Facebook

"Absolutely amazing stuff! My Frenchie used to constantly rub her face on grass, resulting in loss of skin. A combination of shampoo & cream has cleared her face! Delivery is so quick! Will never be without this product now"   Karen Gorst, Lancs.

"Camrosa are aware of the year long struggle I have had trying to support my dog's dreadful skin issues, I only wish I had discovered Camrosa long ago, the results are absolutely amazing, we are finally seeing our girl fully enjoy life again, could not be happier."  Sally Parsons, Essex
CATS:

"My 23 year old black cat recently started chewing her back legs. All the hair had been pulled off and the skin was scabby and sore. I applied Camrosa to her legs as instructed and within a few hours she had stopped chewing. Her hair grew back after a couple of weeks. It is such a relief to see her relaxed again. I was amazed at how effective and how quickly it worked for her." H. Mallery, East Sussex.

"Domino was constantly licking herself in the same areas making them extremely sore, after trying other creams we contacted Camrosa to see if their ointment could help. After a few weeks the smaller sores had gone and the larger one was getting smaller and less troublesome for her. Now she is all healed up really nicely and is a lot happier now, back to her normal self. Thank you Camrosa for all your help."            
Mrs J Cook, Surrey