All our items are dispatched with the relevant certification & VAT Invoice

Should you need to return your item(s), we must need to be notified within 14 days of the delivery date. If order in error the buyer pays the return postage costs.

When your return is authorized will send you a returns number and details on how you can send your item back to us.

Items should be returned in unused condition & in the original packaging within 14 days from date of delivery, due to the nature of our products a 10% restocking charge may apply. Unfortunately, delivery charges are not refundable.

Please note that we reserve the right to refuse any items returned without an authorized returns number. Normally All refunds will be processed within 7 - 10 working days on receipt of returned goods.

Chain Blocks, Lever Hoists, Chain slings & Wire rope slings are custom made to order so are not covered by our returns policy. Please ensure when ordering all measurements and capacities are correct as we are unable to refund on these products.