However due to the insistence of postage companies I have had to add this.
This requires that photos of label, packing, boxes and damage to item are required and you will be required to provide this before I can provide any solution to this.
I am sorry about this but I have had claims turned down through no fault of my own.
This is a condition of purchase and that you provide these to me if damage occurs, I have had to add this as quite naturally people have disposed of the packing etc before contacting me.