We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
| Returns | We offer a 14 day return/exchange policy for our products. You can choose refund or exchange if you are dissatisfied for any reason with your product. Only factory defects are accepted as a reason for a return. In the case of factory defects, we will replace the product for you |
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| Shipping | Our stock all ships from our UK-based warehouses. Shipped via Hermes, UPS or Royal Mail (depending on location and package weight) Unless stated otherwise, Check our feedback to see the great reviews of FAST shipping we offer. Shipping is always FREE |
| Disclaimer | All of our products ship directly from our different warehouses across the United Kingdom so you get your items quickly and in perfect condition. We know how important it is for you to get what you ordered and get it fast. Our products are brand new. We work with the biggest suppliers of high quality products to bring you only the best items. It is very important to us that we put our customers first and you will see this reflected in every transaction with us. We consider it a top priority that our customers are happy and in the rare event that they are not, we do everything we can to fix the situation. No customer will walk away from our store unhappy. |