NEW CANCELLATION POLICY
Effective NOV. 1st, 2019 – Due to the new Paypal refund policy of not refunding any seller transaction fees when a full refund is issued to buyers I have no choice but to start charging a $5 minimum up to a 6% charge for items that are asked to be cancelled before shipping has occurred. All other issues involving refunds are covered under our “FREE RETURNS POLICY.” Please read below for details on that policy and if you have any questions please contact me.
FREE RETURNS POLICY :
I offer free returns ONLY in the instances you did not receive the correct item.
(examples: wrong color, wrong size delivered, wrong item, missing parts, etc.).
In the instances that are no fault of our own you will be responsible for return shipping and 20%-30% restocking fees. This means that you will only be issued a partial refund.
(examples: Does not fit, found a better price, ordered by mistake, etc.)
EXAMPLE: Buyer wants to return a $20 item because the item did not fit. Cost to return the item is $5. I originally pay the return shipping to have the item shipped back, however, once I receive the item I will then issue an $11 partial refund ($5 for the return shipping & $4 for the 20% restocking fee would be deducted).
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