Items are usually shipped within 1 business day of your funds being received

All parcels will be shipped via Australia Post Standard Parcel Post. Standard Post will take 5-7 business days depending on your location. Express post will be next day delivery unless it is a regional location. In this case it will be the following day. Please check Australia post website for Express Post locations and timing.

Postage cost will depend on the weight and size of the item. I do combine postage on multiple items and this will work out cheaper for you. If you want to combine postage please email me prior to purchase so that I can amend the cost for you .

I also offer free standard domestic postage on purchases over $180

I offer both standard parcel post as well as express post options. Please select option at checkout.

Please ensure that the address provided is suitable to receive a parcel. Once a delivery is marked "delivered" by Australia post I cannot take any responsibility for the item.

Tracking numbers will be uploaded to the Ebay sales order within 1 day of the item being posted.

Note on international orders there may be additional charges incurred on entry to your country. I do not cover these charges

We offer a 30 day refund or exchange policy.

If you want to return the product please contact us with the details of the return/refund. In order for us to improve our service to you I would appreciate if you could include a reason for the return but this is optional.

Please return the product in its original condition to the address below:

Horse Biz

PO Box 46

The Patch

Victoria, 3792

Return postage to be paid by the buyer unless there was an error on our part.

Once item is received and assessed a refund will be processed via the original payment method within 24 hours

The refund will not include the original postage cost unless there was an error on our part

If you want to exchange for a different size or style you will need to pay the postage cost for the return of the original item as well as the postage cost for the return of the new item.