925Sterlingsilvermall
Payment Policy
PayPal (Payment through
PayPal is safe and quick)
Auction winners are
supposed to pay for the product they won in 3 days after auction ended, please
contact us if you need more time for payment, if there is any reasonable reason
for not accepting the product, please contact us in advance. We are unwilling
to leave bad feedback to non-paying bidders.
Shipping
Policy
Under Economy Shipping
Service item takes 10-15 working days and in rare cases could be up to 3 weeks.
We have also standard and expedited shipping services please contact us for
these services.
Canadian and International
orders are subject to search by local customs authorities which can delay
delivery by several weeks.
Return Policy
We offer 30 days Money Back
return.
Please return item in
original condition within 30 Days of delivery date.
Return Shipping will be
paid by buyer.
Feedback
Policy
Customer satisfaction and
repeat customer are our utmost priority.
Please give a chance to
solve before leaving negative & neutral feedback.
If you satisfied with our
jewelry and service please leave 5 star positive feedbacks for our service.
F.A.Q
Q: Is all your
jewelry 925 sterling silver?
A: Yes, all our jewelry is guaranteed 925
sterling silvers.
Q: Are all
stones Genuine?
A: Yes, we have over hundreds different
type of stones 95% of our stones in
store are genuine, and 5% of our stones are lab-created. If you have a question
on one of the stones, please contact us.
Q: Am I responsible for international duties and custom fees?
A: For International Orders, we are not
responsible for any fees that your country have charged you, example
like Duty, Taxes, Postal Delivery Fee, or some other fees
that your country had applied.