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METROPOLITAN DELIVERY RATES:

• Sydney CBD/Metro           $  60

• Melbourne CBD/Metro     $  60

• Brisbane CBD/Metro        $  60

• Perth CBD/Metro   $  60

For orders of 2 or more items please contact us for a combined delivery rate.

FREE DELIVERY: For orders over $1500 CBD and Metro (Sydney / Melbourne / Brisbane)

FREE PICK UP:    From Warehouse (Sydney / Melbourne / Brisbane).  Contact us for locations.

For delivery to other areas please contact us to ask if we can service your location.

Delivery Information

We endeavour to deliver all Sydney and Melbourne CBD and metro orders within a 3-5 working day time frame and Brisbane CBD and metro orders within a 3-7 working day time frame.

If delivery of your order is likely to exceed these time frames please be assured that we will contact you. 

Please note that we advertise our products through various mediums and stock levels are indicative only. Please contact us if you wish to check stock prior to purchase. 

Delivery charges (where applied) are generally for one man delivery for smaller items and two man delivery for large items. Occasionally where only one man delivery for larger items is possible assistance may be required to unload goods and you will be contacted should this be necessary.  Delivery is to ground floor unless pre-arranged. Additional fees may be applicable for delivery to upper levels. Please contact us for a delivery quote prior to purchasing.

PLEASE CHECK YOUR PACKAGES FOR ANY SIGNS OF DAMAGE OR MISHANDLING.  NOTE ANY CONCERNS ON THE DELIVERY PAPERWORK PRIOR TO SIGNING FOR THE GOODS.  PHOTOGRAPHIC EVIDENCE OF ANY DAMAGE/S MAY BE REQUIRED BY OUR INSURERS.  PLEASE REPORT ANY DAMAGE/S TO US WITHIN 48 HOURS OF RECEIVING. 

Goods are delivered fully packaged.  If you have selected the option for us to assemble/install the items for you the assembly/installation charge includes removal of all packaging from your site.

Free Pick Up is also available, however due to our extensive range, goods are warehoused in several locations and States.  Please contact us to check if the item/s are available for collection near you. 

Returns

Change of Mind or Incorrect Choice: 

Returns and exchanges are permitted within 30 days of purchase if the packaging is unopened. We are unable to accept returns for custom made items due to change of mind or incorrect choice.  

If the item has been assembled or installed at the purchaser's premises we are unable to accept returns due to change of mind or incorrect choice.

A 20% restocking fee will apply to items accepted for return or exchange due to a customers change of mind or incorrect choice.  In this instance it is the customer's responsibility to bear the cost of returning the item.

Faulty or Damaged Goods: 

Customers have the full protections of the Consumer Guarantees under Australian Consumer Law for faulty, defective or damaged goods.  Please notify us of items received in a damaged condition within a reasonable time frame to ensure your right to the Consumer Guarantees.