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Terms and Conditions Hours of Operation Our business hours are 10am to 5pm PST Monday through Friday. All email requests will be addressed within 24 hours. International Buyers Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges. Returns or Exchanges
Returns postmarked within 30 days of the delivery of the original shipment will be accepted with 20% restocking fee, no returns allowed after 30 days. All returns must be approved by Customer Relations who will issue a Return Merchandise Authorization (RMA) number. If the item is defective and is under warranty, please contact us and we will assist you in pursuing a warranty claim with the manufacturer.
Payment
We proudly accept PayPal. If another form of payment needs to be used please contact us first. We can work with most payment methods. Shipping Info
We ship items worldwide, including APO / AEO address, via Fedex or US Postal Service. Items will be shipped within 2 business days upon receiving payment although in most cases they are shipped same or next day. Feel free to email us to confirm product availability and shipping date. |