Shipping Policy
(1)Our shipping rates include the cost of shipping, handling, packaging and related manpower costs. (2)We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy. (3)Items are generally shipped out with 2 business day after your payment has been cleared (Sat. & Sun. & Public holiday excluded.)
(4) A). China Economy Air Mail :
Normally 15-21 working days (with tracking service), sometime may delay to 21-29 days. (In some case to France, Germany, Russia...). To South American…may longer up to 30-35 days)
B), HK Standard/First Class Mail Int'l :
With online tracking, usually 8-15 working days, sometime delay to 22-35 days. (Most likely to France, Germany, Spain, Mid East…). To Brazil may delay up to 50 days because of Brazil local stritly custom clearance.
(Saturday and Sunday & & Public holiday excluded), if you need the item urgently, please contact us for detail before purchase. (5)Local pick up is not available.
(1)Our shipping rates include the cost of shipping, handling, packaging and related manpower costs. (2)We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy. (3)Items are generally shipped out with 2 business day after your payment has been cleared (Sat. & Sun. & Public holiday excluded.)
(4) A). China Economy Air Mail :
Normally 15-21 working days (with tracking service), sometime may delay to 21-29 days. (In some case to France, Germany, Russia...). To South American…may longer up to 30-35 days)
B), HK Standard/First Class Mail Int'l :
With online tracking, usually 8-15 working days, sometime delay to 22-35 days. (Most likely to France, Germany, Spain, Mid East…). To Brazil may delay up to 50 days because of Brazil local stritly custom clearance.
(Saturday and Sunday & & Public holiday excluded), if you need the item urgently, please contact us for detail before purchase. (5)Local pick up is not available.Return & Refund policy
(1).We guarantee our items. All items are in new(never used) condition unless specified otherwise elsewhere in the description. (2). All returns - defective or otherwise - have to be preauthorized. Please contact us to get an authorization and returning address before sending the item back. (3). In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. (4). Replacement will be made upon receipt of the returned item.
(1).We guarantee our items. All items are in new(never used) condition unless specified otherwise elsewhere in the description. (2). All returns - defective or otherwise - have to be preauthorized. Please contact us to get an authorization and returning address before sending the item back. (3). In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. (4). Replacement will be made upon receipt of the returned item.
Contact Us
If there's any problem,
please do not hesitate to contact us by ebay message,
we will reply you within 1-2 business day. (not include Public holiday)
If there's any problem,
please do not hesitate to contact us by ebay message,
we will reply you within 1-2 business day. (not include Public holiday)
Feedback
We are transnational corporations, only strive for 5 star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or open any dispute and please give us 2 business days to resolve the complaint to your satisfaction.
We are transnational corporations, only strive for 5 star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or open any dispute and please give us 2 business days to resolve the complaint to your satisfaction.
