Terms and Conditions
Shipping: We offer free shipping and package tracking in the domestic United States. We typically ship the same or next business day of payment (see our feedback about our quick shipments!). Most orders Mon-Sat before noon EST ship the same day. Book and other media orders are usually shipped via USPS Media Mail. USPS Media Mail deliveries should arrive within 2-9 business days (M-F) from the ship date excluding Alaska, Hawaii, Guam, PR, FPO and APO address locations (service in these locations varies and may be excluded). Expedited shipping is often available ... please inquire before purchase. There may be an additional fee for expedited shipping services.
Curbside Pickup: We offer complimentary contact-free curbside pickup for our customers in the Florence, SC area. Let us know when you're in our parking lot and we'll bring your item to you. Simply provide a copy of your order and a government issued ID to claim your purchase.
International Purchases: International buyers are responsible for all customs taxes, fees and charges imposed by the destination country. In the event of a return or refund, any program fees paid to eBay (or their agent) should be handled directly with eBay.
Photos: The photos displayed may be stock photos provided by eBay, the manufacturer, or the publisher and serve only as an illustrative visual aid. The photos may not be of the exact item for sale and should not be relied upon as the basis for edition, condition or specs. Please see the condition and any descriptive comments provided or message us through eBay.
Features and Specifications: In the normal process of updating and making products more efficient, the stated features and specifications may change for a given product model. As a result, exact features, characteristics and specifications may change. At the time of the original listing, this information was correct to the best of our ability.
Returns: In the event there is a problem with an order, please contact us within 30 days of purchase. For defective items, we will pay the postage to return the item. Return shipping for these items is free. Non-defective items will be handled on a case-by-case basis and may involve a chargeback. Unless there is food contamination or a manufacturing defect with software and music CDs, those items are not returnable once they have been opened. Likewise, U S postal regulations prohibit the shipment of items that could have contained toxic and/or flammable material. All items must be returned within 30 days in their original purchased condition with any manuals, accessories, discs, etc.
Customer Service: Our goal is to provide quality products with competitive pricing and timely shipping. The objective is a hassle-free buying experience that puts our customers first. Please contact us should there be questions or concerns regarding an order ... we want to make it right!