We are family run business selling on eBay Amazon and in our
physical shop since 2017
Returns:
Please email us first just in case if you have issue with
item or service prior to opening RETURN ITEM link. Because once you click on
that option eBay will provide you with automatic return label and that will not
give us chance to resolve the complain, in 95% cases buyer than having to close
dispute because we contacted them after they open dispute and offered the
alternative solutions, which they happily accepted but that still cost us
return label which eBay already issued and also counted against us that buyer
opened dispute.
FEEDBACK:
Same as contact us before opening dispute please contact us
before leaving feedback and we will do everything to resolve the issue so you
can change your negative feedback to positive one.
DELIVERY:
All our items are collected by Royal Mail. And post next day
but please note how long royal mail takes for various reasons it?s out of our hand. But royal mail states 98% parcels deliver
within timeframe
£1-£15 is send as normal parcel
£15-£25 will be send as recorded parcel (tracking number will
be provided)
£25 and above will be send via royal mail tracked 48
Payment
All our items are on immediate payment only. But for some
reason if you like the item but can't make payment straight away please contact
us and we will revise the listing for you so you can buy the item.
Communication
Please only contact us through eBay messaging service and not
with our hotmail accounts as its not been monitored
Please contact us if you have any questions about item on
sale or any issue after sale we will reply to you on same day.