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Shipment
Generally, the delivery time is 8-16 business days to USA, 10 to 21 business days to United Kingdom, Australia,
Canadaand 14-25 business days to most other countries in Europe.
International Buyers Note:
1.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
2. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
We ship in 2 business day after payment confirmed clear. Our work days are except Saturday (HK Time). All items will be dispatched from our warehouse and shipped via Hong Kong Post Air-mail.
We will ship to the address on your ebay. So please check your shipping address on ebay before you pay.
Items can be combined into one invoice but the total shipping fee will be the sum of each item's shipping & handling charge. We can also offer Express Service, but the shipping fee is your responsibility. If you want to choose this service please contact our customer service.
Returns
Please contact us before leaving Neutral or Negative feedbacks; we'll be with you until you are satisfied.
Only defective product will be offered exchanges or refund.
Defective goods must be returned within 30 days from the delivery date. The customer is responsible for the return.
Please contact us to get a RMA number before sending out your exchange. Goods without RMA number will NOT be accepted.
Please write the RMA number on the returning package.
It is important to declare your package as a "Product for Return" on the Customs Declaration Form, and also $1 as the commercial value.
We reserve the right to refuse any returns for our reasons.
Feedbacks
If you are not pleased with your item, please do contact me via email. We will try our best to give you an answer within 24 hours except weekends or holidays.
Please do not give neutral or negative feedback directly without any contact. Every problem must be solved via communication. A feedback cannot solve any problems. We really appreciate if you can give us a chance first.