We Repair PlayStation 5 HDMI Port Repair

Is your PlayStation 5 HDMI port damaged? Has problems from loose connection. 

We will replace the Faulty / Damaged / Loose HDMI port with a new one!
Before you Order it or Ship it out, message us about the model and issue so that we can expedite the process; message us through eBay.

Does your PlayStation 5 have a broken HDMI Port?

Symptoms of broken HDMI Port:
§  The HDMI cable doesn't want to fit.
§  The HDMI port doesn't want to stay in place.
§  The HDMI port is loose.
§  The HDMI Pins are bent
§  The HDMI have Broken Pieces
§  The HDMI is showing a white light with no video

Please make sure that the issue is the HDMI port and not the cable. Contact us first if you have any questions.

*** This Repair service is for the HDMI Port Only and other issues exist, we will contact you about it ***

Getting Started - Here is how it works

Step 1: You Ship It

What to Include

If you’re shipping a PlayStation 5, please include the power cable and HDMI Cable.

Make sure to also include a note in the package containing your:

• Return mailing address.
• Order Number
• Any other contact information you wish for us to have.
• A description of the problem(s) you are experiencing if it’s not evident.

How to Ship It

Package your PlayStation 5 well using a shipping box or relevant. If you do not have your original PlayStation 5 box anymore, do not panic. Using a plain cardboard box with bubble wrap or peanuts is the way to go. The box should be big enough to comfortably fit the console and padding. If you need to obtain said supplies, a USPS Store or similar establishment is an efficient place to do so. They will also be more than happy to pack and ship your item, although you will save lots by packing it yourself.

Where to Ship It?

Please ship your console to the follow address:

Heltons Computer Repair
Attn: Mail-In Repairs Dept.
1013 E. Main Street B
Alice, TX 78332
United States

Step 2: We Diagnose It

Upon arrival, we will run a full diagnostic that matches your indicated problems (and in most cases). Typically, within 24 hours you will receive the repair diagnosis and a complete written repair estimate. If the HDMI Port is found to be the problem, it will be replaced with a new HDMI Port (Micro Soldering). Additional time for replacement part may vary. If you choose not to move forward with repairs, then a diagnostic fee of $29.99 will be used to cover return shipping.

Note: Payment options can be done with PayPal, Square, Cash App, or Venmo.

Step 3: We Repair and Return It.

Sit back and relax. Approved repairs are typically completed within 2 to 4 working days and your “good-as-new” PlayStation 4 Slim is promptly shipped back to you. You enjoy an updated and fully functioning repaired console for less than the price of a new one.