Customer satisfaction is our top priority. Please give us a chance to resolve any issues before posting a feedback.
All returns must have RMA number. Returns with no RMA number will be avoided!
- Changed your mind and don't want the item anymore? We back our products with a 60-DAY SATISFACTION GUARANTEE! (Item must be in the original condition as it was received. 30 Days Refund, 60 Day Replacement.). Brand New items will have 30 days warranty or replacement policy.
- Restocking fees will be charged ONLY on Brand New items.
- Defective/Dead items will be fully refunded or replaced after matching the serial number with the one in our records.
- Mobile phones and tablets MUST be restored to factory setting.
- If your order arrives incorrect or the package is damaged in result of a carrier company, you must notify us within 4 days of receipt. Defective items will be credited only after matching the serial number with the one in our records. We are aware of all fraud cases and have all the items details in our records.
- If there is a quality issue or malfunction with the product, we strongly suggest you to contact the original manufacturer.
- Any item needed to be returned must be securely packaged, insured and shipped with tracking for safety. We cannot be responsible for lost damaged packages. We carefully inspect returned items upon receipt before any possible refunds, credits, or exchanges.