1. Handling
Time: We ship packages in 2 business day
(Time zone: KST: GMT+9) after receiving payment. However larger items and
quantity orders take more time to pack.
2. Shipping
charge: Flat shipping and handling rate is quoted
for US. For other international buyers, the listed shipping cost is just
estimated, so should ask for a shipping quote before payment. Buyer must pay
actual shipping and handling to the desired destination as quoted. We
don't ship to P.O. Boxes, APO, FPO and Military Bases.
3. Return
& Warranty Policy
1) Warranty: Customer
satisfaction is our priority. If you are not completely satisfied with your
purchase, please contact us within 30 days of your purchase and we will refund
100% of your purchase price.
2) If
the merchandise is not received as we have provided a tracking number, please
contact us for claim with the carrier.
3) Disclaimer: Unless
specifically mentioned in the descriptions, all items are sold untested. Buyer
is required to read auction terms carefully and ask questions before bidding to
avoid any confusion, misunderstanding or misinterpretation of our terms.
4) Freight
Damages: If the package you have received has been damaged during shipping
and the box is deformed because of any mishandling, moisture etc., you should
keep the package and contact us so that we can file a claim with carrier and
request them to inspect the package.
5) Returned
items must not have any signs of abuse or intentional damage. We carefully
inspect returned items upon receipt before issuing refunds, credits, or
exchanges and compare them with recorded serial numbers.
6) Merchandise
should be carefully packed and shipped via traceable means.
7) Buyer
is responsible for all return shipping charges.
8) Calibration
Issues, Software codes, Passwords, Licenses, BIOS upgrades or any software
issues, batteries and any perishable items are not covered by our DOA warranty
as we are selling hardware only.
4. Contact
us (Best-Merchant)
For
any inquiries, please contact Our ID (Best-merchant) and then click on (Contact
Seller) link. Our store hours are 24/7 to support our valuable global clients.