We are a family owned business operating out of Melbourne, Victoria.  
We are very proud of the way we conduct business and our feedback testifies to that.  
We ship within 48 hours of payment regardless of how busy we are.  We also package very carefully and we clearly label our boxes.  
You probably know all of this if you are an existing customer of ours.  If not, we sure hope you gives us chance to prove ourselves to you.