About Us
We are professional manufacture who delivers a wide range of high quality vehicle parts and accessories. We are dedicated to bring you the most premium products with competitive price.
We are enthusiastic in the way to operate our business and present you the most willing customer service. Every inquiry you send is dedicated to be answered with one business day.
Payment
Payment must be received within 4 days since you won the item, or eBay will launch an Unpaid Reminder.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer's responsibility.
Shipping
Please confirm a correct address when you place an order.
Buyers have the full responsibility to provide us with the correct delivery address and phone number on the checkout page before payment. Please keep the consistency between your PayPal address and eBay addresses.
Please feel free to send us eBay messages if you have any questions about the shipping.
Returns
* We offer a 30 days return guarantee on all our products. If you are unsatisfied with something you bought from us, you may send it back within 14 days of receipt, and we shall be happy to exchange or refund the item upon our receipt of the return parcel.
* To qualify for this order, it's important to follow the guidelines below:
A. Please send us an eBay message first before you open a return request. Let us know your order number, the item you wish to return, and the reason for the return.
B. Our Customer Service Team will get back to you and, if applicable, issue you a Return Authorization (RMA) number, a return address, and other relevant information. Returns that have not been first authorized cannot be accepted.
C. All returned products must be in their original condition and packaging. Unfortunately, if products have been assembled or modified, we cannot take them as returns.
D. Please ensure product is packaged securely to prevent any damage during the return. Failure to do so may result in the withholding of any refund amount and/or our ability to provide further service.
E. It is important that we know when your return is expected. Please save your return tracking number or post receipt, and email it to us. We need this in case there are any issues during transit.
F. Refund will only be issued upon our receipt of the returned parcel. Please allow 3 working days for us to process with your return.
Contact Us
1, If you have any questions, please feel free to send us emails via eBay message. We will reply you ASAP. All eBay messages take us around 24 working hours to respond during weekdays.
2, If the item you received is damage, not applicable, not as described, or if there is any other issue to make you dissatisfied and unhappy, please give us the opportunity to resolve problem. We understand the concerns and frustrations you might have, and we will try our best to resolve the issues. Please don't just leave us low DSR value, negative or neutral feedback or open case or return request by eBay or Paypal without communication with us first. Thank you for your understanding.
