Payment & Shipping Information:

• Will only ship to PayPal’s confirmed address within the United States
• Sales Tax will be charged for New York orders
• Item ships in 1 business day.

Returns & Damaged Items:

Defective items will be replaced with an identical item upon return of the defective item. We will make a replacement or credit depending on current inventory or customer request. We must be notified of defective items within 7 days of the date you received it. The buyer will be responsible for all shipping charges and insurance when returning items.  Item(s) must be returned using a trackable shipping service. Please note if you have to return, you must return the package in its original condition. You may return most new, unopened items within  30 days of delivery for a full refund.

All returned merchandise must be in original factory conditions, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please allow 3 to 5 business days to process your return after we receive the item.

Shipping/Handling & Insurance charges for return items are non-refundable.

Returns Not Accepted:

• Items more than 30 days after delivery
• Incomplete package or item with missing accessories
• Health and personal care items

Feedback and Detailed Seller Ratings

Our eBay reputation and customer satisfaction is crucial to our success. So, please leave a positive feedback if you are happy with your purchase and our service.  If there is a problem with your order, please contact us and we will do our best to rectify the issue promptly. We encourage our buyers to not leave a negative feedback, especially when the case involves:

• A shipping delay by the carrier, as these things do happen
• Buyer being refunded promptly, or within a specified timeline when a problem requires investigation.

We want to encourage buyers to be patient and understanding as we will handle all issues as quickly as possible.

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