-IN STOCK ITEMS- Ship no
later than the second business day after
receiving cleared payment.
Pay by 12pm PST and most orders will have SAME DAY SHIPPING!
Due to PayPal and Credit Card policies any item
or combination of items valued over $250
requires a signature for delivery.
All items paid with PayPal must ship to the
address in the shipping address field in your
payment details as required by PayPal.
If there are any issues fulfilling your order we
will contact you and offer a full refund if
there will be more than 5 days until shipping.
Any item paid for with an echeck through PayPal
will not ship until the money clears, typically
3-5 business days.
We observe all major holidays; please contact us
before bidding if you are unsure of when your
item will ship.
Domestic Shipping Options
(Please note that day one is the day after the
item ships):
-UPS Ground- 1-7 days. Check at www.ups.com for
your location.
-USPS Priority Mail- 1-4 days but no detailed
tracking with this service.
-USPS Express Mail- 1-3 days and more detailed
tracking than priority.
-UPS Next Day Guaranteed- Order by 12pm Pacific
Time to ship the same day for next day
guaranteed delivery!
UPS Ground and USPS Priority
Mail do not have a guaranteed shipping
timeframe. If you need your item ASAP in a
guaranteed number of days we highly recommend
upgrading to USPS Express Mail or UPS Next
Day.
International Shipping
Services:
-USPS Priority Mail- 6-10 days typical delivery
time, but as long as one month on rare
occasions. BUYER BEWARE - NO TRACKING with this
service.
-USPS Express Mail- HIGHLY RECOMMENDED 3-5 days
typical delivery time with tracking, but as long
as 2-3 weeks on rare occasions.
-USPS Global Express Guaranteed- 1-3 days
GUARANTEED! (Most Countries, check USPS.com)
If available, this shipping service is listed in
eBay auctions as "Expedited Int'l Flat Rate
Shipping"
Since USPS Priority Mail
International does not have tracking we
strongly recommend upgrading international
shipping to USPS Express Mail or to USPS
Global Express Guaranteed.
International Information:
We will ship any part from any auction to
anywhere in the world!
All customs fees are paid by the receiver.
Please research your customs fees with your
local government before ordering so you know
what to expect to pay once the shipment arrives.
We do not lower invoice values since it is a
violation of US and International custom laws.
All international shipments are shipped with the
correct value for the parts shipped.
eBay's NEW
Feedback and Detailed Seller Ratings
(DSRs)
If you give us 4 stars, it may seem like a good
score, technically a 4 is "Satisfied", eBay,
however, considers this a low grade. eBay
requires sellers to maintain very high standards
to continue receiving the best pricing, which
leads to lower item costs for the customer. If
you were satisfied with the transaction, please
leave positive feedback with all 5 stars for the
DSR ratings.
Please be patient and don't
give negative feedback or below 5 star
Detailed Seller Ratings without talking to us
first.
Let us work to resolve your problem so
everyone is happy.
Credit card
payments can be made by calling
Due to new eBay policies, sellers are no longer
allowed to accept any other method of payment
for eBay items besides credit card, debit card
or paypal.
This means that TREperformance is not allowed to
accept other payment methods for any item
purchased through eBay.
It is always acceptable to visit our store in
person to make payment and pickup your item at:
TREperformance
1725 Monrovia Ave.
Suite D7
Costa Mesa, CA 92627
RETURNS AND EXCHANGES:
We accept returns of unused, uninstalled,
brand new goods, but we must charge a
restocking fee of 20% to cover the costs we
incur from eBay, Paypal, shipping, labor, etc.
We also must charge a 20% restocking fee on
any order which is cancelled after payment has
been received, even if that order has not
shipped. This is also to help cover the fees
associated with eBay, PayPal, order
processing, restocking, etc. If you would like
to return or exchange an item please email us
with your paypal or authorize.net transaction
id # and the reason for the return or
exchange.
No returns are accepted without an RMA number
which is given to the customer by
TREperformance via email. Always have the RMA
number clearly written on multiple sides of
the package when you return the item. If it is
not clearly written on multiple sides of the
box it may be returned to sender. All returns
must be received within 30 days of purchase.
ACCEPTANCE OF TERMS:
Your bid is a contract! By clicking upon
"Place Bid" or "Buy It Now" or "Make Offer"
the Buyer acknowledges that this action shall
be treated as a legally binding "electronic
signature," as this term is defined under
federal law in the Electronic Signatures in
Global and National Commerce Act of 2000.
Buyer also acknowledges that he/she has read
this web-page, as well as eBay's "Rules for
Buyers" in there entirety, and has
unconditionally accepted all terms included
therein. Buyer also thereby warrants that
he/she has any applicable legal authority to
purchase this equipment, and that he/she will
not use, sell, or otherwise distribute this
item in any manner in violation of applicable
state and federal laws. Buyer also agrees to
indemnify and hold harmless TREperformance for
liability from any and all claims arising out
of Buyer's use, sale, or other distribution of
this item. No refunds will be given unless the
buyer receives prior written approval from
TREperformance, and no repairs will be
provided, nor labor charges covered by
TREperformance in any situation. Seller
reserves the right not to sell to bidders with
excessive negative or "0" feedback.
Contact info:
Email Anytime
Phone and Storefront Hours: Monday - Friday
8:00 AM - 4:00 PM PST
Mailing,
Shipping & Storefront Address:
TREperformance
1725 Monrovia Ave.
Suite D7
Costa Mesa, CA 92627 |