We accept the return for exchange or full refund within 30 days but returns item should be in its original condition and only if we have made a mistake with the text or name due to personalisation.
If you have any problems with your purchase please contact us, we will try to solve the issue as soon as possible with 100% satisfactory service.
If you are satisfied with your purchase, please leave positive feedback and we will do same for you.

Delivery is free of charge, please note that I hold a right to change the delivery service and class at any time, due to sizing, amount of weight. Therefore, it may vary and be different to one that is mentioned in the advert.

Items which are ordered over the weekend or on bank holidays will be processed the next working day.
Our order cut off is 2pm, any orders made after this time will be processed the next working day. Please note orders may not be shipped on time if we need to contact you to check any information sent to us or if we are waiting for your personalised information.

We have many personalised products for sale, so please take a look our shop

https://www.ebay.co.uk/str/supperpug

Any questions, please don’t hesitate to contact me.