T&C?s / FAQ?s as at AUgust 2023

Mitch Parts has been in operation since 2006. I started selling to fund my beer & modifications at 18 years old. When life threw me some S*** I stepped up & made this a secondary income instead of an occasional hobby. Life has settled but the business has stayed! Mitch Parts has an established presence across the online automotive community.

All profits will be thrown at restoring various project cars for myself and family members. So spend knowing it contributes to a good cause! 

I am currently funding the build of my nephew's first car. he is 6 months old..

POSTAGE & FREIGHT

·    If a postage price isn't listed. It's too big or heavy for AusPost. Please send a postcode for a case by case quote on freight.

·    Postage / freight quotes will be my total cost price. This may incorporate expenses other than the stamp cost. However does not include packing and handling time. 

PICKUP

As per item location, pickup is available from Wantirna South, Eastern Melbourne VIC 3152 - Google it if in doubt.

I am not a storefront and I'm a busy person. So all pickup is by appointment only. Phone number is available after a sale is made.

RETURNS / WARRANTY / REFUND

No givesises backsies. No warranty is implied. All items are sold in as is condition unless described as tested. No change of mind cancellations.- Treat me as you would wish to be treated & we can discuss. 

DAMAGE / INSURANCE

If the item arrives damaged, or is lost, I ensure all items are covered by insurance and will happily assist with closing a claim where I can. in saying all of this I am of-course happy to negotiate on a case by case basis. Please note that AusPost's insurance policy generally requires the receiver to process the claim. Any damaged or lost items we will work through together with the sender via the carrier's T&C's.

1. Keep all packaging & take photos immediately.

2. Lodge claim immediately with the carrier directly - many carriers require this non-negoiably.

3 Please authorise Mitch Parts & give me the details via message. 

If you have an issue with the item received please contact me and be polite and reasonable and I'll be polite and reasonable in return!

THIRD PARTY INSURANCE

eBay seems to be advertising add on third party insurance with companies such as Virginia Surety.

The policy relies on them seeking compensation from me & sending em to a debt collecter for failure to pay or respond. I have not authorised their advertisement on my products nor can I de-authorise their advertisement via the eBay platform

I have reviewed their promises & policies & a search indicates numerous articles exposing what is commonly reffered to as "junk" insurance or a tax on the dumb. They have bulk complaints & legal cases against them for unethical business practices. 

I hereby state that I do not authorise any third party insurance & I will not interact with any third party insurance company on my products.

MORE QUESTIONS?

eBay does not allow me to provide my phone number sorry. Please contact via eBay messenger

eBay allows exchange of phone numbers AFTER a sale is made

ABOUT ME

I'm one bloke running this store around running my own small business entirely unrelated to eBay sales.

In my spare time I love to tinker with cars. The stuff advertised here is from my personal collection, from spare parts cars or purchased from other's collections for resale. All items are unique

They have all aged differently and most have 2 - 3 decades of wear. Please consider this when buying. Even those parts advertised as NOS have been banging around sheds having packaging damaged.

All care has been taken to accurately describe items and I'm a fastidious restorer myself so I have a reasonably critical eye.

All items are intentionally photographed so if in doubt I suggest viewing images on a screen larger than your phone. An HDMI cable into the TV is always good!