Details:
International Return: Customers using a forwarding freight service to order items to another country, even if the shipping address is in the USA, will be considered as international shipments. This policy is implemented because many international buyers may choose not to return items for a refund due to expensive return shipping costs. However, customers can still initiate a return request for a refund through the eBay standard return procedure. Please carefully review the policy outlined below and refrain from purchasing and agreeing to it if you have any concerns. For returns due to reasons such as defects, damages, malfunction, or discrepancies from the description, we will not cover international return shipping costs. If items are deemed defective, you are responsible for returning them to us at your expense. By placing your order, you fully agree to this return policy. No partial refunds will be issued for defects. If you wish to receive a refund, the item (order) must be returned to us at your expense. Customers can still return items by adhering to eBay's return policy. Please note that we only provide a return label to the original address to which the order has been shipped. SHIPPING RETURN FEEDBACK Problems or Lost Communication: If there is any problem that makes you lower the rating, please hold and contact us via eBay message for solution. We will solve your any concerns and guarantee your 100% satisfaction. All messages will be answered within 24 hours (except weekend and public holiday). Directly email to us may not be checked on time, please use eBay message system to contact us. please check your spam setting of email or check your spam/filtered email folder when you do NOT receive response from us. |