Grade A - Excellent: comes with little or NO signs of wear, marks, scuffs and chips within the casing.

Grade B - Good: comes with moderate signs of wear, marks, dents scuffs and chips within the casing. 

Grade C - Average: will show heavy signs of use, wear, dent and tear. 

Grade D - Faulty: Faulty item and won't Power on

WHY BUY FROM US?

GUARANTEE / WARRANTY

• If you do not like your product for any reason within 60 Days from date of purchase you may return the product back to us for replacement / refund in its same condition
• If we are at fault we will pay for return postage back to us

PAYMENT

Only PayPal is accepted as method of payment

DELIVERY

• All UK mainland deliveries take 1-3 Days for delivery
• All items ordered by 2 PM GMT Monday to Friday will be sent out same day
• We do not post items on weekends and bank holidays

RETURNS

- All phones come with 60 days return. Please insure that the item is checked and returned within this time frame to qualify for a full refund or replacement.
- If the product is not received in its original condition by us, we will be unable to refund it.
- Please take extra care to package the items carefully to avoid them being broken in transit as we can only refund items in an unbroken and saleable condition.
- Please email us through your purchased item in order to help us respond to you promptly
- Returned items must not have any signs of abuse or intentional damage
- Refunds are usually processed within a few days of us receiving the item back

CONTACT

If you have any questions or concerns, our team answers questions daily and you will get a response within 24 hours (Excludes Weekends)

PLEASE NOTE MOST ITEMS SOLD ON OUR EBAY STORE ARE IN AAA GRADE CONDITION (FACTORY SECOND OR REFURBISHED AS NEW CONDITION) WE MAKE SURE THAT ALL ITEMS BEING DISPATCHED ARE IN GOOD WORKING ORDER AND WITH NO / LITTLE COSMETIC MARKS. WE RUN THROUGH 3 POINT QUALITY CHECK TO ENSURE THE ITEM YOU RECEIVED IS IN UTMOST CONDITION. IF FOR WHATEVER REASON YOU ARE NOT HAPPY WITH YOUR ITEM WE WILL HAPPILY EXCHANGE / REFUND IT FOR YOU.