eBay

About Us

Hello and welcome to Honey B'sÃ‚Â®
Our online business has been running on ebay since 2004. It started off as a hobby, but has grown into a full time family run registered business.

When you buy a tutu from Honey B'sÃ‚Â®, please be assured you are buying a quality British made tutu made from flare free netting and not an imported inferior item. Our Honey B'sÃ‚Â® logo is an assurance of this. We are proud of our brand so have protected our intellectual property rights.
Size, design and quantity are not a problem as we cater for everyone. Our designs range from sizes XS to 7XL.

Honey B'sÃ‚Â® are happy to introduce our new range of baby hampers and gorgeous baby sets. These consist of short sleeve baby-grows or short sleeved t-shirts with tutus made from layers of dress-net. All our rhinestone designs are embellished by hand with lots of love. If you want something special why not give us a call?

We embroider in house and blanket stitch our own fleece blankets

Doggy Day Dream is part of the Honey B'sÃ‚Â® family. Our style of beds, mats, sacs, crates and tutu has been received very well.

Honey BsÃ‚Â® mission is to be on the look out to bring you quality affordable merchandise and those hard-to-find items that are not offered on the high-street or in major chain shops. We offer an amazing 30 day money-back guarantee with many of our items offering free postage!

We take the utmost care in packaging and shipping out our items to you. All purchases are carefully wrapped in bubble wrap where needed and sent out in boxes or opaque tamper-resistant mailbags.

If you have any questions or problems, please don't hesitate to contact us, we're here to help!

Happy shopping xxx

Payment

Our preferred method of payment is PayPal; however, we do accept credit and debit card payments.
For International payments we only accept PayPal.

Prompt payments are very much appreciated 

Our office hours are Monday to Friday 08:30 to16:30, We will however answer any emails within 24 hours.

Shipping

We aim to post any item paid before 12:00 on the same day.

Payments received for items after 12:00 will be dispatched the next working day.

If you purchase an item on a Friday after 12:00 it will not be dispatched until the following Monday as there is no collection of mail at the weekend.

For bulk orders please allow 10 working days for orders to be made and then dispatch.

We aim to keep our postage costs to a minimum, however, the cost that Royal Mail charge and their delivery timescale is out of our hands. Please note that eBay delivery timescale is not in line with Royal Mail.

PLEASE NOTE - Free postage items are sent out via 2nd class post which can take between 3-6 working days to be delivered.

IF YOU REQUIRE A SPEEDIER DELIVERY OPTION PLEASE CHANGE TO YOUR PREFERRED OPTION AT CHECKOUT BEFORE MAKING PAYMENT.

Once your order has been paid for we are unable to change postage options

Royal Mail ONLY guarantee next day delivery for their special next day delivery service, for this they charge Ã‚Â£8.75
ebay do estimate next day delivery for 1st class post, however, Royal Mail state it can take 1-3 working days.

We do give postage discounts for multiple purchase, but please email us before you make a payment so we can amend your invoice to reflect the discount. If you have already paid we cannot amend your invoice.

Orders over Ã‚Â£25 will be sent out via tracked mail.
If your order has not been received within 10 working days please check with your local sorting office to see if they are holding this for you.

Of late it has been brought to my attention that Royal Mail do not always leave a card when trying to deliver.

If your parcel is returned to us advising not called for we will contact you to see if you want the item re sending of which postage is payable. If you want a refund for your purchase we will issue one minus the cost we incur to send out your parcel.

In the event that an item should go missing Royal Mail have advised they will investigate a claim only after 15 working days from the date of dispatch. After this time has elapsed we will claim against Royal Mail for the loss, and send out a replacement, or if the item has since sold out will refund your payment. In the first instance please check with your local sorting office or your neighbour. Royal Mail don't always leave a card when if they cannot deliver.

Terms

Product Information

We aim to accurately describe the product and information about it. However, as colours vary between different monitors, we cannot guarantee that your monitor display will accurately reflect the actual product colour. If in doubt please email beforehand.

All sizes and measurements are approximate and we advise customers to consult the sizing chart on the listings when ordering.

Postage & Packaging
Items are in stock and we aim to post any item paid before 12:00 on the same day.

Payments received for items after 12:00 will be dispatched the next working day.

If you purchase an item on a Friday after 12:00 it will not be dispatched until the following Monday as there is no collection of franked mail at the weekend.

We aim to keep our postage costs to a minimum, however, the cost that Royal Mail charge for their service is out of our hands.
Items are sent out 2nd class post, unless over Ã‚Â£25 then they are sent out tracked delivery.

PLEASE NOTE THAT FREE POSTAGE OPTIONS SENT OUT 2ND CLASS WILL TAKE 6 WORKING DAYS TO REACH YOU. IF YOU WANT A SPEEDIER DELIVERY SERVICE PLEASE CHANGE POSTAL SERVICE AT CHECKOUT.

In the event that an item should go missing after it has been dispatched Royal Mail have advised they will investigate a claim only after 15 working days from the date of dispatch. After this time has elapsed we will claim against Royal Mail for the loss, and send out a replacement, or it not in stock, we will refund your payment.

ALL INTERNATIONAL POSTAGE WILL BE SENT OUT VIA INTERNATIONAL SIGNED FOR DUE TO A NUMBER OF INTERNATIONAL POSTAGE ITEMS NOT BEING RECEIVED.
Payment Methods
PayPal is the preferred method of payment,

Customer Satisfaction
We are passionate about customer service, and a firm believer of treating others they way we like to be treated. If you have a problem with an item please get in touch immediately and we will do our utmost to resolve any issue. Should you wish to cancel or return your order please see details at the bottom of this page.
For customer service enquiries and credit card payments please call

Contact Information
This is available at the bottom of the page - it includes full contact details and VAT registration number

Returns

I am sorry to read you want to return your order. 

If there is anything I can assist you with please let me know straight away.

When returning your purchase can you please ensure that your order is returned in it's original packaging with all tags attached. Can you also ensure your item is packed in a way so that on receipt it can be resold.  Please advise the reason for the return, your ebay user ID, along with the listing number. Failure to enclose these details will result in a delay in processing your refund.

Please ensure ALL of your purchase is enclosed I ask very polity that all returns are sent back in the new condition they were received so I can re-sell them. If an item is not returned in an 'as new' condition which cannot be resold, and According to Citizens advice: ........ but you do need to make sure it's packaged in a way that means it doesn't get damaged. Sellers can ask you to pay if something gets damaged because it wasn't packaged properly. The seller can also ask you to pay (or reduce your refund) if you've reduced the value of the item 

There are some goods you can't return if you simply change your mind, including: CDs, DVDs or software if you've broken the seal on the wrapping perishable and other items that deteriorate rapidly such as food and flowers tailor-made or personalised goods (including tutus made to order, personalised items with names ) underwear and earrings.

We do not refund your return postage costs On receipt of the returned items we will issue a refund within 14 working days. Again, please bear in mind, if you DO NOT enclose your ebay USER ID and details this will cause a delay with the refund process.

Kind regards
Margaret x

Neon Tutu Red Tutu SKIRT 80's Fancy Dress White Polka Dots Headband Little

About Us

Payment

Shipping

Terms

Returns