WELCOME TO MYTEM

• Genuineness

- An authorized Moose Knuckles shop. We guarantee the authenticity of all our items. We have sold more than 20K items and no returns made due to its authenticity. Please review our over 7000+ feedback. We strive for 5-star feedback, you will not be disappointed.

• Payment

- We accept payment of all transactions via eBay checkouts only. 

- Buyers have four days to pay for the purchased item. On the fifth day, an automated eBay Unpaid Item Assistant will file a case and will be relisted. If you purchased by mistake, just let us know and we will gladly request to cancel the transaction on your behalf. 

• Returns

- Our goal is to provide you with the very best customer service. Don't like it? Doesn't fit? No problem, just send it back to us.

- Please contact us within 3 days of the delivery and let us know the reason you are returning. We will issue a full refund for the UNWORN item only. 

- No restocking fee. 

- Just want to switch size? Don’t get stressed, get the size you want, let us know and we will gladly exchange the size. Contact us for size availability. 

- All items must be returned to us before a refund or a replacement is issued.

• Shipping 

- Free shipping for all 50 states of the U.S. only.

- International shipping rates vary by countries, please check prior bidding.

- Combined shipping and Express Mail option, please ask for a quote.

- Any unclaimed/returned package will be resent at buyer’s expense for postage.

- All items will be shipped via USPS Priority Mail with delivery confirmation.

International Buyers – 

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. 

http://pages.ebay.com/help/pay/international-shipping-rules.html