Delivery Information

This website is only for delivery of products to customers in mainland UK and Northern Ireland addresses. We cannot deliver to the Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands, BFPO addresses, or the Republic of Ireland. All goods must be signed for by an adult aged 18 years or over on delivery.

We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. CVS shall be under no liability for any delay or failure to deliver the products within estimated timescale

All products are sent with DHL on a next day service unless stated. 

Methods of Payment

We take payment at the time we receive your order, once we have checked your Payment details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.

Online price errors. If we discover an error in the price of goods ordered or reserved, we will inform you as soon as possible (e.g. prior to the goods being despatched or in store prior to the collection of the goods). We will provide you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you choose to cancel and have already paid for the goods you will receive a full refund

We offer a 30-day money back guarantee, please refer to Returns. In the unlikely event that you receive faulty or damaged goods, please refer to our Returns section

Returns

Buyer pays postage for returned items

In the unlikely event of a products turning up damaged, please drop us a message! We will advise the correct method of postage and arrange a replacement or refund.