Empowering Your Mobile Life: Expert Cellphone Repair Services at Your Fingertips

Welcome to HTX MICRO, where we understand the significance of your mobile device in your daily life. We're not just in the business of fixing cellphones; we're here to restore convenience, connectivity, and confidence in your digital world.

When your cellphone encounters issues—be it a shattered screen, battery woes, or software glitches—we step in as your trusted partner in repair. Our team of skilled technicians combines technical expertise with a genuine passion for solving your device woes.

***Please be aware that the listed price of $1.99 is a symbolic one. It is subject to change based on the nature of the issue identified with your phone***

Why Choose Us?

• Expertise That Matters: Our technicians are equipped with the knowledge to diagnose and repair a wide range of cellphone problems. From hardware to software, we've got you covered.

• Quality Repairs: We believe in using only top-quality replacement parts for repairs, ensuring the longevity and reliability of your device.

• Swift Turnaround: We understand the urgency of getting your device back. Our efficient repair process ensures that you're reunited with your phone sooner.

• Convenience Redefined: Say goodbye to the hassle of visiting a repair shop. Our online platform streamlines the repair process, making it easier than ever to get your device fixed.

• Nationwide Reach: No matter where you are, our services are accessible. Ship your device to us, and we'll take care of the rest.

• Transparency: Clear communication and honest pricing are our cornerstones. You'll know what to expect every step of the way.

• Security Matters: Your privacy is our priority. Your data remains safe and secure during the repair process.

Join countless satisfied customers who've experienced the difference of a seamless cellphone repair process. We're more than a repair service—we're a bridge that connects you to an optimized mobile life.

Ready to restore your cellphone to its former glory? Trust HTX MICRO for a repair experience that's efficient, reliable, and focused on your needs. Your device—renewed, your life—uninterrupted.

Warranty Policy

90-Day Warranty Policy for Cellphone Repair

At HTX MICRO, we are committed to providing reliable and quality repair services for your cellphones. We stand behind the expertise of our technicians and the authenticity of our replacement parts. To demonstrate our dedication to your satisfaction, we offer a 90-day limited warranty on the repairs performed by us, subject to the terms outlined below:

Warranty Coverage:

The 90-day warranty covers the specific repair service that was performed on your cellphone. This includes both the repaired components and the replaced parts, if any.

Warranty Period:

The warranty period commences from the date of completion of the repair. It is valid for a duration of 90 days thereafter.

What's Covered:

During the warranty period, we will repair or replace, at our discretion, any defects or issues that arise due to the repair service or the replacement parts used. This warranty covers manufacturer defects, errors, or issues arising from the repair process itself.

What's Not Covered:

The warranty does not cover issues unrelated to the original repair, including but not limited to:

• Accidental damage, drops, or liquid damage
• Intentional misuse or improper handling of the cellphone
• Subsequent repairs or modifications performed by other service providers
• Damage resulting from software changes or updates
• Normal wear and tear

Claiming Warranty:

If you encounter any issues covered by the warranty within the 90-day period, please contact us immediately. Our team will assess the issue and determine whether it falls under the warranty coverage. If so, we will arrange for the necessary repair or replacement at no additional cost to you.

How to Make a Warranty Claim:

To initiate a warranty claim, please follow these steps:

1. Contact our customer support team and provide details about the issue you are experiencing.
2. Our team may ask for additional information or request you to return the cellphone to us for evaluation.
3. If the issue is determined to be covered by the warranty, we will promptly repair or replace the affected components.

Note: Any repairs, replacements, or modifications performed by third parties during the warranty period will void this warranty.

We are dedicated to ensuring your satisfaction with our repair services. If you have any questions or concerns about our 90-day warranty policy, please feel free to reach out to us. Your confidence in our services is our utmost priority.

Shipping

Cellphone Repair Online Business Shipping Policy

This policy outlines the terms and procedures related to shipping and returning devices for repair through our online platform. We are committed to providing you with a transparent and efficient repair experience.

Shipping Instructions:

When shipping your device to us for repair, please follow the packaging guidelines provided on our website to ensure the safe transit of your device. We recommend using secure packaging materials to prevent damage during transportation.

Shipping Costs:

Customers are responsible for covering the shipping costs associated with sending their devices to our repair center. Return shipping costs after repair are covered by HTX MICRO unless otherwise specified. (We are not responsible for any missing or damaged packages; please make sure you pack your device properly before sending it to us.)

Shipping Methods:

We offer various shipping methods for returning repaired devices. The available shipping options will be presented to you during the repair completion process. You can choose the method that suits your preferences and urgency. There might be an extra cost.

Shipping Timeframes:

Once your device is repaired, we will promptly ship it back to you using the selected shipping method. The estimated shipping timeframes will vary based on your location and the chosen carrier. Please note that these are estimates and subject to factors beyond our control.

Order Processing:

Upon receiving your device, our team will process it for repair promptly. Once the repair is completed and tested, we will prepare your device for return shipment.

Order Tracking:

For return shipments, you will receive an email notification with a tracking number and a link to track your package. This allows you to monitor the progress of your repaired device as it makes its way back to your designated delivery address.

Shipping Address:

Please ensure that you provide an accurate and complete shipping address during the repair request process. We cannot be held responsible for delivery issues resulting from incorrect or incomplete addresses.

Damaged Shipments:

In the event that your device is damaged during return shipping, please contact us immediately. We will work with the shipping carrier to initiate a claim and resolve the issue promptly.

Communication

We will communicate repair updates and shipping information to you via email. Please ensure that the email address provided during the repair request is accurate and checked regularly.

By using our cellphone repair services and shipping devices to us, you agree to adhere to the terms outlined in this Shipping Policy. If you have any questions or concerns about our Shipping Policy, please feel free to reach out to us.

We appreciate your trust in HTX MICRO and look forward to serving you with exceptional repair services.