Items: All of our products are Genuine(no illegal copies) direct from an
Australian distributor.
Local Shipping:
We offer free delivery within Australia and fulfill orders usually same
day, this means is at Auspost same day, order within Victoria usually arrive
1-2 days and interstate 3-5 days. At times Auspost experience delays out of our
control and orders may be delayed, these are exceptions and we ask you to wait
21 days before we will send another item out to you. Free shipping on items doesn't provide any
tracking, if you want tracking, please select the option on checkout.
International Shipping: We offer 3 options for shipping: Sea Mail a cheap option, but takes
2-3 months. Air Mail affordable option, takes 5-10 days. Air Mail with
tracking expensive as item is tracked all the way,
takes 5-10 days.
Returns Policy: Please choose carefully. We do not normally give refunds if you change
your mind. You can choose between a
refund, exchange or credit where goods are faulty, have been wrongly described,
are different to the product purchased on the website or doesn’t perform as
advertised.
Feedback: We value all feedback record, we leave Positive feedback for you on
receipt of your payment. In the event that you are not happy with any aspect of
your experience, please contact us first to resolve.